Chamber of Commerce

      Geek Squad

      ( 16 Reviews )

      Geek Squad
      Black Friday Deals
      Yext Power Listing.
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Tuesday:
      10:00 AM - 9:00 PM
      Wednesday:
      10:00 AM - 9:00 PM
      Thursday:
      10:00 AM - 9:00 PM
      Friday:
      10:00 AM - 9:00 PM
      Saturday:
      10:00 AM - 9:00 PM
      Sunday:
      10:00 AM - 7:00 PM
      Monday:
      10:00 AM - 9:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.8 - (16 reviews)
      9
      2
      1
      1
      3
      Read Our 16 Reviews

      Chamber Rating

      Verified Member
      3.8 - (16 reviews)
      9
      2
      1
      1
      3
      › ‹
      • Ken Potts

        Fantastic help
        Nov 30th, 2021

      • Adam Salowitz

        Quick and intelligent
        Sep 27th, 2021

      • Brandon Elliott


        Apr 4th, 2020

      • Grant

        Had my Iphone 11 screen replaced a few months ago. Took it in again because the new screen started having the same issue the old screen had. When I explained the issue to the customer service rep. he checked my phone and asked about other damage that was on the phone previous to the first time the screen had been fix and reacted as if I were lying about it. He was not helpful in telling me any of the options he had available to help get my phone working or even if the repair was covered or not covered by a repair warranty. I knew my original apple warranty was up but I was told to take the issue to apple... I had already communicated the issue to apple and decided that a local fixer was my best option. I thought the geek squad was suppose to be smart. I break u fix got my money this time and I will be returning to geek squad in dekalb any time soon.
        Jan 29th, 2022

      • Peyton Marten

        Had the best experience! Took my Apple Watch and iPad into be looked at. My appointments were at 3:40 & 5 and I was just going to shop around in between my appointments. The gentlemen I was working with was named Shawn! (I hope thats the right spelling of the name I cant remember!) He was very personable and friendly! He was able to get my iPad looked at, got my Apple care info, paid the replacement fee and it was easy as that! Now my next appointment was not until 5 but the next appointment was a no show so he got me in right away to look at my watch. He made sure to wait before he confirmed they were a no show. I was so pleased he could get me in right away! The Apple Watch was a little tougher but he took his time to make sure he tried everything he could! He made sure he explained the details of what was going to be happening and the time frame of how long itll take! I was able to get everything taken care of before I even expected to start my second appointment! I give him a 10/10 for customer service and Im very pleased with my first experience with Geek Squad!
        Sep 18th, 2020

      Read Our 16 Reviews

      About
      Geek Squad

      Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.

      Contact Info

      Vidoes

      Questions & Answers

      Q What is the phone number for Geek Squad?

      A The phone number for Geek Squad is: (815) 758-0490.

      Q Where is Geek Squad located?

      A Geek Squad is located at 2074 Sycamore Rd, Dekalb, Illinois 60115

      Q What is the internet address for Geek Squad?

      A The website (URL) for Geek Squad is: https://stores.bestbuy.com/il/dekalb/2074-sycamore-rd-893/geeksquad.html?ref=NS&loc=ns100

      Q How big is Geek Squad?

      A Geek Squad employs approximately 20+ people.

      Q What days are Geek Squad open?

      A Geek Squad is open:
      Tuesday: 10:00 AM - 9:00 PM
      Wednesday: 10:00 AM - 9:00 PM
      Thursday: 10:00 AM - 9:00 PM
      Friday: 10:00 AM - 9:00 PM
      Saturday: 10:00 AM - 9:00 PM
      Sunday: 10:00 AM - 7:00 PM
      Monday: 10:00 AM - 9:00 PM

      Q How is Geek Squad rated?

      A Geek Squad has a 3.8 Star Rating from 16 reviewers.

      Hours

      Tuesday:
      10:00 AM - 9:00 PM
      Wednesday:
      10:00 AM - 9:00 PM
      Thursday:
      10:00 AM - 9:00 PM
      Friday:
      10:00 AM - 9:00 PM
      Saturday:
      10:00 AM - 9:00 PM
      Sunday:
      10:00 AM - 7:00 PM
      Monday:
      10:00 AM - 9:00 PM

      Ratings and Reviews
      Geek Squad

      Overall Rating

      Overall Rating
      ( 16 Reviews )
      9
      2
      1
      1
      3
      Write a Review

      Ken Potts on Google

      image Fantastic help

      Adam Salowitz on Google

      image Quick and intelligent

      Brandon Elliott on Google

      image

      Grant on Google

      image Had my Iphone 11 screen replaced a few months ago. Took it in again because the new screen started having the same issue the old screen had. When I explained the issue to the customer service rep. he checked my phone and asked about other damage that was on the phone previous to the first time the screen had been fix and reacted as if I were lying about it. He was not helpful in telling me any of the options he had available to help get my phone working or even if the repair was covered or not covered by a repair warranty. I knew my original apple warranty was up but I was told to take the issue to apple... I had already communicated the issue to apple and decided that a local fixer was my best option. I thought the geek squad was suppose to be smart. I break u fix got my money this time and I will be returning to geek squad in dekalb any time soon.

      Peyton Marten on Google

      image Had the best experience! Took my Apple Watch and iPad into be looked at. My appointments were at 3:40 & 5 and I was just going to shop around in between my appointments. The gentlemen I was working with was named Shawn! (I hope thats the right spelling of the name I cant remember!) He was very personable and friendly! He was able to get my iPad looked at, got my Apple care info, paid the replacement fee and it was easy as that! Now my next appointment was not until 5 but the next appointment was a no show so he got me in right away to look at my watch. He made sure to wait before he confirmed they were a no show. I was so pleased he could get me in right away! The Apple Watch was a little tougher but he took his time to make sure he tried everything he could! He made sure he explained the details of what was going to be happening and the time frame of how long itll take! I was able to get everything taken care of before I even expected to start my second appointment! I give him a 10/10 for customer service and Im very pleased with my first experience with Geek Squad!

      Load More Reviews

      Overall Rating

      Overall Rating
      ( 16 Reviews )
      9
      2
      1
      1
      3

      Write a Review

      RATING:
      Create 1 Star Review Create 2 Star Review Create 3 Star Review Create 4 Star Review Create 5 Star Review
      Submit

      Mobile Phone Repair Shop Near Me in Dekalb, IL

      uBreakiFix - Phone and Computer Repair
      2587 Sycamore Road
      DeKalb, IL 60115
      (815) 517-1193
      ( 345 Reviews )
      MobiFIX-It
      1315 W Lincoln Hwy
      Dekalb, IL 60115
      779-777-5648
      ( 7 Reviews )
      Walmart Tech Services
      2300 Sycamore Rd
      Dekalb, IL 60115
      815-758-6225
      ( 0 Reviews )

      START DRIVING

      ONLINE LEADS TODAY!

      Add Your Business
      ChamberofCommerce.com
      Loading