Frontier Communications

steve ignacek _{on Google}

Mar 8th, 2024

I dont understand how they are still in business as they have the worst service out there and the Ceo knows it along with corp.

Melony Taylor _{on Google}

Dec 18th, 2023

I have no problem with frontier

Tyler Russom _{on Google}

Dec 17th, 2023

If you are having problems with this company please call the FTC and file a complaint this company needs to be held accountable for thier fraud and there is already legal action being taken however the more complaints you give the more likely theyll be held accountable

V F _{on Google}

Oct 25th, 2023

!!!WARNING-THIEVES!!!
Good God, where the hell do I begin?
This use to be an awesome, and afford source for internet. The first 6-8 months was fine, then WE would have outages or DNS errors every few weeks, then I started to notice extra money missing from my bank account. I had my Frontier account set up for auto pay, and I always made sure there was money in my checking account. The auto pay was not working and so for nearly 9 months they had charged me nearly $600.00 in late fees. I complained to them and got the run around. Just one stupid excuse after another. "We rely on costumers to make sure their bank accounts have money for payment." I always make sure i have money for my bill and have the documents to prove it. Never got a reimbursement or anything to make up for it.
I Google the company and was horrified to find that they have over a dozen lawsuits for very similar issues. When I canceled it, they still managed to squeeze money out of me. Not only did they charge me for another month of service (which I can't use.) Plus $50.00 a disconnection fee. At the end of my conversation with a representative he says, "it's a shame we're losing you, cuz I could've gotten you a cheaper bill." Really? You tell me this after the disconnection process is done?
Don't do business with this company!

Kim Kearney _{on Google}

Sep 23rd, 2023

My mother had Frontier telephone. Upon her death we shut her service off and paid for her service in full. Somewhere in the process Frontier assessed her account a $25 late fee. There is no estate , Frontier has been notified numerous times of her death. Now they are telling me the only way to close this out is for them to send it to collections so the collection agency can confirm death. Seriously? Don't even get me started on how difficult it is to get a live person on their "customer service" line. I recommend avoid Frontier Communications not at all customer service friendly.