My1 Hair Solution Salon

Jordann Scott _{on Google}

Apr 3rd, 2024

SAVE YOUR COINS AND YOUR EDGES!!
I have lived in Dekalb since 2015 and have come to this salon here and there. My stylist was booked this month so I thought I try here again. After day three of my hair being freshly done the braids by my edges and in the back started falling out leaving ball spots. To be honest yall knew these braids were way too tight. I voiced that they were to tight instead you said just hold it when u braid. You even made a joke about how my shoulders were tense and told me to lower them and relax for a picture. I emailed you all promptly you answered emails as if you would help solve the problem and would give me time to come to the shop and no one would be there. I tried to give yall the benefit of the doubt because yall are Christian and wholesome. But its the fact that yall stopped answering the emails as soon as I realized you were playing with my time. Its the fact that if you were going to do all that why did answer the emails in the first place? I started the emails off by just asking yall to redo the front. Thats it. Then after two weeks go by I asked for a partial refund not even a full. So it is what it is. I dont need a response Im so good. I just know now, NOT to come to MY1 hair salon & spa.

shawn moss _{on Google}

Mar 17th, 2024

I have had lots of breakage and just overall hair loss i was so worried something was going to go wrong with my first time hair appointment at this hair shop but oh everything went right my braider was a slim lady with locks very nice and laid back but professional at the same time while making me feel like i was at home with a friend or family member the vibe was nice and very friendly i will be coming back thank u

Treveda Redmond _{on Google}

Feb 11th, 2024

I always have a great experience at My1 Hair!! Make an appointment for all of your hair care needs.

L.O.L _{on Google}

Nov 22nd, 2023

The customer service here was terrible. All I got was 2 layer tribal braids I sat in the chair for over 8hrs and the stylist still wasnt done. making me late for work. after telling she would be done 2 hrs before. She consistently took smoke breaks and breaks to get on the phone but charged me extra because of my longer hair, saying I had to pay for her time even though she had no problem wasting mine. I still had to come again the next morning for her to finish it took an additional 3 hours. I have never sat in a stylist chair for that long. There were no apologies for the long wait times and smoke breaks. The owner said she would give me a discount but still charged me full price. Never received worse customer service.

Tahira Matthews _{on Google}

Nov 19th, 2023

I went here for the first time yesterday to have my hair done for my Birthday
I just want to Shout-out Mee-Mee the Owner and Chanelle my Stylist! You ladies take pride in what you do and are very passionate about what you do
Thanks again for hooking me up for my Birthday Yesterday! Peace and Blessings