Quipt Home Medical

Quipt Home Medical

Hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed

Chamber Rating

Verified Member
2.6 - (35 reviews)
11
1
3
4
16
Read Our 35 Reviews

Chamber Rating

Verified Member
2.6 - (35 reviews)
11
1
3
4
16
  • Carol Weaver

    Stopped in reference to a mistake in the size of nasal cushion quiltpt had mailed me. Jennifer took care of that problem and asked me a few questions. Found out I had the wrong size headgear also. Called her back with that information and she said she would put the order in. Easy for me. Now just wait for mail. Thanks Jennifer
    Dec 6th, 2023

  • Chuck W.

    Rude. No other way to describe this place. I went in to ask about cpap supplies, my doc sent my prescription there, they both seemed like I was bothering them with my question. I asked if they had replacement masks or if i can order one, they got defensive and told me that I need a prescription. Of course if they would have asked, I would have told them that they have it on file there, I confirmed it with them last week. I just turned around and walked out. I now understand why I was the only person there. I would highly recommend anywhere else but here for your medical supplies.
    Jul 4th, 2023

  • Vera fryer


    May 7th, 2023

  • michael jenkins

    I have never dealt with such incompetence in my life. I do not know how this place stays in business! I would rather drive to Chicago and pick up supplies then deal with these people again!
    Mar 30th, 2023

  • Renee Bone

    I wish I could give a zero. The Dr office sent over the prescription 3+ weeks ago. When I followed up 7 days before, hadn't touched it. Down to 2 days before, still giving the doctors office the runaround. After too many phone calls, I told them I was going to Memorial supply. They didn't care. Memorial had my supplies within an hour. I won't return to Heckman!
    Jan 9th, 2023

Read Our 35 Reviews

About
Quipt Home Medical

Heckman Healthcare is your local expert in home health products. Located in Decatur, Illinois, we're able to serve our community for all of their home health needs - whether they are helping themselves or a loved one! Our dedicated staff has years of experience under our belt and is always here to greet you with a smile at our stores or with a friendly voice on the phone.

Contact Info

Services

  • Home Medical Equipment
  • Medical Supplies
  • Mobility Aids
  • Respiratory Equipment
  • Wheelchairs
  • Mobility Scooters
  • Hospital Beds
  • Oxygen Therapy
  • Home Healthcare Products
  • Blood Pressure Monitors
  • Medical Alert Systems
  • Home Therapy Equipment

Languages

  • English

Payment Methods

  • We accept all major credit cards.

Questions & Answers

Q What is the phone number for Quipt Home Medical?

A The phone number for Quipt Home Medical is: (217) 877-0346.


Q Where is Quipt Home Medical located?

A Quipt Home Medical is located at 1969 North Main Street, Decatur, IL 62526


Q What is the internet address for Quipt Home Medical?

A The website (URL) for Quipt Home Medical is: https://heckmanhealthcare.com/


Q What days are Quipt Home Medical open?

A Quipt Home Medical is open:
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: Closed
Sunday: Closed


Q How is Quipt Home Medical rated?

A Quipt Home Medical has a 2.6 Star Rating from 35 reviewers.

Hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed

Ratings and Reviews
Quipt Home Medical

Overall Rating

Overall Rating
( 35 Reviews )
11
1
3
4
16
Write a Review

Carol Weaver on Google

image Stopped in reference to a mistake in the size of nasal cushion quiltpt had mailed me. Jennifer took care of that problem and asked me a few questions. Found out I had the wrong size headgear also. Called her back with that information and she said she would put the order in. Easy for me. Now just wait for mail. Thanks Jennifer

Business Response on Google Dec 3rd, 2023
Hello Carol, thank you for taking the time to let us know Jennifer took good care of your needs! We will make sure to acknowledge her and please reach out if you need anything else in the future. Have a great day!

Chuck W. on Google

image Rude. No other way to describe this place. I went in to ask about cpap supplies, my doc sent my prescription there, they both seemed like I was bothering them with my question. I asked if they had replacement masks or if i can order one, they got defensive and told me that I need a prescription. Of course if they would have asked, I would have told them that they have it on file there, I confirmed it with them last week. I just turned around and walked out. I now understand why I was the only person there. I would highly recommend anywhere else but here for your medical supplies.

Business Response on Google Jun 22nd, 2023
Hello Chuck. I am so sorry to hear about your experience and please rest assured that I will be looking in to it. Providing top notch customer care is our priority and I'd like to personally speak with you about this situation. Please reach out to me directly at 314-464-3276 so that we can connect on the phone. Thank you.

Vera fryer on Google

image

Business Response on Google May 11th, 2023
Hello Vera, I'm sorry to see you have left us one star. We'd like the opportunity to assist. I did research and see our customer service department spoke with you today and answered your questions. If there are additional questions or anything you need further assistance with, please reach out so we can assist. We are always happy to help and want to make sure you have all the information you need. Thank you.

michael jenkins on Google

image I have never dealt with such incompetence in my life. I do not know how this place stays in business! I would rather drive to Chicago and pick up supplies then deal with these people again!

Business Response on Google Mar 13th, 2023
Hello, Michael. I am the Regional Manager and I am so sorry to hear you have not had a great experience and would like to get more information and discuss this with you further so that I can assist. I did try to reach out but was not able to reach you on the phone. I will send you my contact information and look forward to helping resolve this for you. Thank you.

Renee Bone on Google

image I wish I could give a zero. The Dr office sent over the prescription 3+ weeks ago. When I followed up 7 days before, hadn't touched it. Down to 2 days before, still giving the doctors office the runaround. After too many phone calls, I told them I was going to Memorial supply. They didn't care. Memorial had my supplies within an hour. I won't return to Heckman!


Load More Reviews

Overall Rating

Overall Rating
( 35 Reviews )
11
1
3
4
16

Write a Review

RATING:
Create 1 Star Review Create 2 Star Review Create 3 Star Review Create 4 Star Review Create 5 Star Review

Medical Equipment Supplier Near Me in Decatur, IL

LINCARE
1515 E Pershing Rd
Decatur, IL 62526
217-775-6048
( 16 Reviews )
LINCARE INC.
1515 E PERSHING RD.
Decatur, IL 62526
(217) 775-6048
( 5 Reviews )

START DRIVING

ONLINE LEADS TODAY!

ChamberofCommerce.com
Loading