Americas Best Value Inn Decatur, IL

Very awesome clean comfortable
Apr 1st, 2024

Mar 21st, 2024

The worst hotel ever. The location makes it where people book it unknowingly but it's terrible. It was so bad we were going to sleep in the van but found something 30 minutes away instead. This place has bedbugs. Towels with period blood on them. It reeks of pot smoke and cigarette. Like literally when you walk in, it knocks you down. The rooms smelt like it too. The toilet seat was broken, the bathroom water kept running continuously. The hairdryer wasn't working. It wasn't vacuumed. The sheets looked dirty. The whole thing was just filthy. Below are some photos. Do not rent here!!
Mar 17th, 2024

BLACK MOLD EVERYWHERE. I'M CALLING HEALTH SERVICES. Rooms: The worst room I've ever had to stay in. EVER Safety: No safety in sight. I was scared for my life. Food & drinks: None. There's a vending machine Noteworthy details: Black mold black mold black mold
Jan 30th, 2024

ZERO STARS!!!!!!DO NOT STAY HERE!!!! WOULD GIVE ZERO STARS IF I COULDStayed here two nights.. rates have changed to $97 for Friday and Saturday (same quality of rooms as Decatur Inn for double the price) they charge the same for 1 person as they do for 6 and put me in a room with 2 beds so they could charge me more... 1st morning someone began calling the phone repeatedly and banging on the door at 10:00 (checkout is 11) and even attempted to come into my room... also that afternoon they refused a woman with a service animal who had paperwork from the state validating her use of the service animal...but prople who LIVE HERE have pets in their rooms... Upon leaving a couple with three children had bed bugs in a napkin they had found in their beds and had to despite a return with s very rude woman at the desk. I tried to ask her why I was paying the same price as someone with 6 people in the room when I requested a single she walked away from me. With an empty parking lot (which clearly they deserve) Theres no way they did not have a single available... the same person ownes this hotel, the Decatur in, and the USA inn and this is the only one charging 97.00 and the quality is the exact same in all...staff here are nowhere to be found and if u can find them they are rude and disrespectful. All 3 of the staff here are currently outside smoking (not 15 ft from the door) Noteworthy details: GOR THIS PRICE AND QUALITY...RUN!!!!
Mar 16th, 2024