Hamilton County Communications

Mar 29th, 2024

I had an issue with my service so I called in inquire about an outage. The representative that I spoke to stated she would let them know Im having an outage. I received a call within minutes from a tech stating they would come out and look at it. I was impressed until I received a $80+ charge on my next bill. I was not informed of the fee by either person I spoke to. I couldve fixed the issue myself I only called while running errands just to confirm it wasnt on their end. I called to request a refund for the charge since I was not informed about it. The company stated they would credit back half of the fee since I didnt have their managed router. I explained to the representative that Im not using their managed router because it does not cover my entire home even with their extender. The fact is that I was not informed of the fee for the technician and it should be credited. This company acknowledged I was not informed for the fee but claim its still a billable service call. I would not recommend this company since they are not transparent about their fees.
Dec 1st, 2023

We have their internet and phones services. Very happy with both! So glad we can shop local for these services!!!
Mar 25th, 2022

Easy to use website that allows you to pay online without registering.
Jan 5th, 2022

Dec 23rd, 2021