Chamber of Commerce

      Cortland Estates

      ( 5 Reviews )

      Cortland Estates
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      Hours

      Friday:
      8:30 AM - 5:30 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      8:30 AM - 5:30 PM
      Tuesday:
      8:30 AM - 5:30 PM
      Wednesday:
      8:30 AM - 5:30 PM
      Thursday:
      8:30 AM - 5:30 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      1.8 - (5 reviews)
      1
      0
      0
      0
      4
      Read Our 5 Reviews

      Chamber Rating

      1.8 - (5 reviews)
      1
      0
      0
      0
      4
      › ‹
      • Colleen Hackman


        Apr 9th, 2024

      • Jennifer Carlyon

        The apartment community is really nice as there's a pool, grills to cook out on, workout room and a clubhouse! It's pretty quiet as management makes sure everyone is respectful of their neighbors. My toilet handle broke recently but management had someone out right away to fix it The apartments themselves are spacious and nice, and the walls aren't thin, so you don't hear the neighbors at all.
        Mar 25th, 2024

      • Ed Hdez

        I posted a review and it was deleted. Now the reviews are biased. Since they can delete the ones they don't like.
        Mar 2nd, 2024

      • Vel Miller

        Interesting how all of the reviews disappeared. Tina was an excellent property manager until Cortland estates mismanaged her contract. Now there's constant turnover of managers causing confusion, and unfinished paperwork which the attorney on retainer shoves the blame onto tenants for not being completed. Maintenance consists of one that constantly complains of working and the other never to be seen (if they both even still work there). Like many places way overpriced for what the property is worth. Given that they don't pay their employees well, and upkeep of grounds is inconsistent it makes you wonder where the money goes...
        Jan 4th, 2024

      • jackie graves

        Management is bad. Constant turnover. Can't keep maintenance people. No one is clearly on the same page. Takes forever when you need something done. Not a good place to live. Actually care about your residents and maybe I'll change my review. EDIT: now they are charging me their work order charges when it's their job to fix whatever is wrong with this place. Wow. Get it together.
        Dec 31st, 2023

      Read Our 5 Reviews

      About
      Cortland Estates

      Cortland Estates is located at 230 McMillan Ct in Cortland, Illinois 60112. Cortland Estates can be contacted via phone at 833-795-6566 for pricing, hours and directions.

      Contact Info

      •   833-795-6566

      Questions & Answers

      Q What is the phone number for Cortland Estates?

      A The phone number for Cortland Estates is: 833-795-6566.

      Q Where is Cortland Estates located?

      A Cortland Estates is located at 230 McMillan Ct, Cortland, IL 60112

      Q What is the internet address for Cortland Estates?

      A The website (URL) for Cortland Estates is: https://www.cortland-apts.com/?utm_source=GoogleSearch_Referral&utm_campaign=Business_Page

      Q What days are Cortland Estates open?

      A Cortland Estates is open:
      Friday: 8:30 AM - 5:30 PM
      Saturday: Closed
      Sunday: Closed
      Monday: 8:30 AM - 5:30 PM
      Tuesday: 8:30 AM - 5:30 PM
      Wednesday: 8:30 AM - 5:30 PM
      Thursday: 8:30 AM - 5:30 PM

      Q How is Cortland Estates rated?

      A Cortland Estates has a 1.8 Star Rating from 5 reviewers.

      Hours

      Friday:
      8:30 AM - 5:30 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      8:30 AM - 5:30 PM
      Tuesday:
      8:30 AM - 5:30 PM
      Wednesday:
      8:30 AM - 5:30 PM
      Thursday:
      8:30 AM - 5:30 PM

      Ratings and Reviews
      Cortland Estates

      Overall Rating

      Overall Rating
      ( 5 Reviews )
      1
      0
      0
      0
      4
      Write a Review

      Colleen Hackman on Google

      image

      Business Response on Google Mar 19th, 2024
      We're disappointed to hear about your stated issues, Colleen. We understand the frustration you might feel when maintenance concerns are not addressed in a timely manner. We invite you to get in touch with us directly at 815-758-2910 or [email protected] so we can work on understanding these issues better. It's our goal to offer a comfortable living experience at Cortland Estates and we're eager to address your concerns.

      Jennifer Carlyon on Google

      image The apartment community is really nice as there's a pool, grills to cook out on, workout room and a clubhouse! It's pretty quiet as management makes sure everyone is respectful of their neighbors. My toilet handle broke recently but management had someone out right away to fix it The apartments themselves are spacious and nice, and the walls aren't thin, so you don't hear the neighbors at all.

      Business Response on Google Mar 22nd, 2024
      We appreciate your positive feedback, Jennifer! It's great to hear that you've had a pleasant experience with our community amenities and our prompt maintenance service at Cortland Estates. We're glad to know that you find the apartments spacious and comfortable. Your satisfaction is our top priority. Thank you for choosing to make Cortland Estates your home.

      Ed Hdez on Google

      image I posted a review and it was deleted. Now the reviews are biased. Since they can delete the ones they don't like.

      Business Response on Google Feb 26th, 2024
      We're sorry to hear about your experience, Ed. We value all feedback and it's important to us that our residents' voices are heard. We don't have control over third-party platforms but we welcome you to contact us directly at 815-758-2910 or [email protected] to share your thoughts. We look forward to hearing from you and working towards improving your experience at Cortland Estates.

      Vel Miller on Google

      image Interesting how all of the reviews disappeared. Tina was an excellent property manager until Cortland estates mismanaged her contract. Now there's constant turnover of managers causing confusion, and unfinished paperwork which the attorney on retainer shoves the blame onto tenants for not being completed. Maintenance consists of one that constantly complains of working and the other never to be seen (if they both even still work there). Like many places way overpriced for what the property is worth. Given that they don't pay their employees well, and upkeep of grounds is inconsistent it makes you wonder where the money goes...

      Business Response on Google Dec 28th, 2023
      We appreciate your feedback, Vel. We're sorry to hear of your dissatisfaction regarding the management and maintenance at Cortland Estates. We take all resident concerns seriously and want to ensure that we address your issues properly. Please get in touch with us at 815-758-2910 or [email protected] so we can better understand your concerns and discuss potential solutions. Your feedback is vital in our efforts to continuously improve our services. Thank you.

      jackie graves on Google

      image Management is bad. Constant turnover. Can't keep maintenance people. No one is clearly on the same page. Takes forever when you need something done. Not a good place to live. Actually care about your residents and maybe I'll change my review.
      EDIT: now they are charging me their work order charges when it's their job to fix whatever is wrong with this place. Wow. Get it together.

      Business Response on Google Dec 31st, 2023
      We're sorry to hear about your experience, Jackie. At Cortland Estates, we strive for excellent resident service, so it's disappointing to hear about the issues you've mentioned. We understand your frustrations with the management and maintenance teams, and we'd like to address your concerns directly. Please reach out to us at 815-758-2910 or [email protected] so we can further discuss your concerns and work towards a resolution. Thank you for your feedback.

      Overall Rating

      Overall Rating
      ( 5 Reviews )
      1
      0
      0
      0
      4

      Write a Review

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