Lady Nails
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160 Columbia Centre Dr
Columbia, IL 62236 - 618-281-3022
Hours
Chamber Rating
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Jamie Southerland
I love going here - they are awesome!!! My nails always look amazing!! Services: Foot massages, Acrylic nails, Nail designs, Pedicure
Jan 7th, 2024 -
Kassandra Beel
I have been to this place twice and both times my nails were not done right. I went yesterday for a fill and my tech was more interested in watching her phone than doing my nails. She cut my cuticle once and got the skin on another finger. When I pointed out 2 of my nails had been crooked, she said it's because my finger is longer. She finally fixed them. After applying the gel polish, it has been applied on my skin. I will not be returning to this location. Very disappointed because my daughter loved going there for her pedicures.
Dec 12th, 2023 -
H H
January 2024 update I really dont get how this place has remained in business. Bad service and its overpriced. They just dont try to keep customers. I gave it another chance and wasted my money. First time they did my nails well and progressively got worse and I mentioned 3 times, corrected them and still bad. While doing my cuticles it hurt a lot and I mentioned that. Really sad. This place must shut down. Can we submit a complaint to the city? - Pros: Ive been going to this salon for 5 + years now. Used to see two girls before Helen and Sandy, but both left. Im really only going back because of Helen. Cons: Otherwise, the work environment in this salon seems so toxic - Kim, the shorter lady that looks angry at all times, yells at her co-workers and also gives me an angry face every time Im there. She yelled at her co-workers one time when they turned the TV volume down and thats in front of many clients. I dont understand why the owner (shorter, older gentleman) hasnt fired her yet. This salon will go downhill if he keeps Kim. Not sure if I am coming back. Cant take this negativity. There is so much negativity around us, covid, etc. Going to a nail salon should be a relaxing experience. KIM (shorter middle age angry face lady): AVOID this lady!!! Needs to be fired!!!
Dec 11th, 2023 -
brittanie dorsey
i went here 3 times in two weeks. for a full set. she made four of my cuticles bleed. two days later returned because the gel wasnt covered right and peeled right away off three nails. one of the nails broke off after that a week later. returned for a fill after image nails was booked for the day. all the nails are different lengths. in one pic you can see where she didnt take the polish/gel all the way to side of my nail. the other pic you can see where she didnt take all the green off of my nails. she also charged me full price for a full set, not a fill. i had three bad experiences in too short of a time. none of the techs care about quality, they only care about quantity ($). all three times, there wasnt complete coverage on any nail of color. you can see all of the missing color towards the tips of my nails.
Nov 12th, 2023 -
Emily Pruden
If I could give no stars I would. I've given them chances. I went a few months ago, got a fungal infection. Thought it was an allergic reaction, but went back a couple of days ago, got another fungal infection. Thought it was an allergic reaction, put hydrocortisone cream on it didn't help, put fungal cream on got a little better. Also there was a pimple on the back of my leg, so that told me it's a bacterial thing. Went there to show them and they said it was my skin and they couldn't give me a refund! That's bad business/customer service right there! $50 bucks I won't be getting back! And it's sad cuz they seem like nice people. Services: Foot massages, Pedicure, Spa services
Nov 8th, 2023
Contact Info
- 618-281-3022
Questions & Answers
Q What is the phone number for Lady Nails?
A The phone number for Lady Nails is: 618-281-3022.
Q Where is Lady Nails located?
A Lady Nails is located at 160 Columbia Centre Dr, Columbia, IL 62236
Q How big is Lady Nails?
A Lady Nails employs approximately 20+ people.
Q What days are Lady Nails open?
A Lady Nails is open:
Thursday: 9:30 AM - 8:00 PM
Friday: 9:30 AM - 8:00 PM
Saturday: 9:00 AM - 7:00 PM
Sunday: 11:00 AM - 5:00 PM
Monday: 9:30 AM - 8:00 PM
Tuesday: 9:30 AM - 8:00 PM
Wednesday: 9:30 AM - 8:00 PM
Q How is Lady Nails rated?
A Lady Nails has a 3.7 Star Rating from 92 reviewers.
Hours
Ratings and Reviews
Lady Nails
Overall Rating
Overall Rating
( 92 Reviews )Jamie Southerland on Google
I love going here - they are awesome!!! My nails always look amazing!! Services: Foot massages, Acrylic nails, Nail designs, Pedicure
Kassandra Beel on Google
I have been to this place twice and both times my nails were not done right. I went yesterday for a fill and my tech was more interested in watching her phone than doing my nails. She cut my cuticle once and got the skin on another finger. When I pointed out 2 of my nails had been crooked, she said it's because my finger is longer. She finally fixed them. After applying the gel polish, it has been applied on my skin. I will not be returning to this location. Very disappointed because my daughter loved going there for her pedicures.
H H on Google
January 2024 update
I really dont get how this place has remained in business. Bad service and its overpriced. They just dont try to keep customers. I gave it another chance and wasted my money. First time they did my nails well and progressively got worse and I mentioned 3 times, corrected them and still bad. While doing my cuticles it hurt a lot and I mentioned that. Really sad. This place must shut down.
Can we submit a complaint to the city?
-
Pros:
Ive been going to this salon for 5 + years now. Used to see two girls before Helen and Sandy, but both left. Im really only going back because of Helen.
Cons:
Otherwise, the work environment in this salon seems so toxic - Kim, the shorter lady that looks angry at all times, yells at her co-workers and also gives me an angry face every time Im there. She yelled at her co-workers one time when they turned the TV volume down and thats in front of many clients. I dont understand why the owner (shorter, older gentleman) hasnt fired her yet. This salon will go downhill if he keeps Kim. Not sure if I am coming back. Cant take this negativity. There is so much negativity around us, covid, etc. Going to a nail salon should be a relaxing experience.
KIM (shorter middle age angry face lady): AVOID this lady!!! Needs to be fired!!!
brittanie dorsey on Google
i went here 3 times in two weeks. for a full set. she made four of my cuticles bleed. two days later returned because the gel wasnt covered right and peeled right away off three nails. one of the nails broke off after that a week later. returned for a fill after image nails was booked for the day. all the nails are different lengths. in one pic you can see where she didnt take the polish/gel all the way to side of my nail. the other pic you can see where she didnt take all the green off of my nails. she also charged me full price for a full set, not a fill. i had three bad experiences in too short of a time. none of the techs care about quality, they only care about quantity ($).
all three times, there wasnt complete coverage on any nail of color. you can see all of the missing color towards the tips of my nails.
Emily Pruden on Google
If I could give no stars I would. I've given them chances. I went a few months ago, got a fungal infection. Thought it was an allergic reaction, but went back a couple of days ago, got another fungal infection. Thought it was an allergic reaction, put hydrocortisone cream on it didn't help, put fungal cream on got a little better. Also there was a pimple on the back of my leg, so that told me it's a bacterial thing. Went there to show them and they said it was my skin and they couldn't give me a refund! That's bad business/customer service right there! $50 bucks I won't be getting back! And it's sad cuz they seem like nice people. Services: Foot massages, Pedicure, Spa services
Overall Rating
Overall Rating
( 92 Reviews )Write a Review
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