The Shade Store
-
222 Merchandise Mart Plz
, Ste 105
Chicago, IL 60654 - (312) 924-3796
- Website
Hours
Chamber Rating
-
Allison Ruda
I am an interior designer and was very pleased with my experience working with the Shade Store. Colette was very helpful and our end product turned out perfectly. One of the shades showed up missing a piece, and The Shade Store was quick to correct the issue. Great customer service. Clients LOVE their new window treatments!!
Sep 19th, 2021 -
Scott Jiang
Jul 3rd, 2020 -
Paul Kappel
The Shade Store team is always completely professional, quick to respond to questions and requests and very patient. The design staff member I worked with, Trina, has a great eye for design even without doing an in-home visit which is very convenient, and the installation and measurement process is beyond easy and convenient. From start to finish, every step of the process is easy, efficient, and exceedingly professional.
Apr 21st, 2020 -
ash cox
Waited two years before ordering treatments. Went with shade store because I liked the products. Ordered light filtering for LR and guest and blackout (MB) roller shades. Everything went smoothly until installation. First time, measurements were incorrect for LR window. Second time, same. Third, wrong measurements and wrong shade material sent. When you spend 10k, you expect the service to be top notch. Not my experience at all. A first grader could do a better job. Giving them one more chance since all the other treatments are in but if they screw up this one they can come get their products and shove them you know where.
Dec 27th, 2019 -
Lon Troyer
We had an excellent experience purchasing roller blinds from the Shade Store, and we were in great hands with Collette from the very beginning. The window treatments were just what we needed, and when they required an adjustment, scheduling a prompt return visit was easy. Highly recommend!
Nov 9th, 2019
About
The Shade Store
Handcrafted in the USA since 1946, The Shade Store provides the finest custom window treatments including Shades, Blinds and Drapery. Visit the Chicago Merchandise Mart showroom to meet our Design Consultants and experience our interactive product displays. All materials, including exclusive designer fabrics, are available as swatches in-showroom and online. Plus, our free measurements ensure your window treatments fit perfectly. All orders are custom-made and ship free in 10 days or less.
Contact Info
- (312) 924-3796
- (312) 924-3796
- Website
Questions & Answers
Q What is the phone number for The Shade Store?
A The phone number for The Shade Store is: (312) 924-3796.
Q Where is The Shade Store located?
A The Shade Store is located at 222 Merchandise Mart Plz, Ste 105, Chicago, IL 60654
Q What is the internet address for The Shade Store?
A The website (URL) for The Shade Store is: https://www.theshadestore.com/showrooms/illinois/chicago
Q What days are The Shade Store open?
A The Shade Store is open:
Friday: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 2:00 PM
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Q How is The Shade Store rated?
A The Shade Store has a 4.3 Star Rating from 15 reviewers.
Hours
Ratings and Reviews
The Shade Store
Overall Rating
Overall Rating
( 15 Reviews )Allison Ruda on Google
I am an interior designer and was very pleased with my experience working with the Shade Store. Colette was very helpful and our end product turned out perfectly. One of the shades showed up missing a piece, and The Shade Store was quick to correct the issue. Great customer service. Clients LOVE their new window treatments!!
Scott Jiang on Google
Paul Kappel on Google
The Shade Store team is always completely professional, quick to respond to questions and requests and very patient.
The design staff member I worked with, Trina, has a great eye for design even without doing an in-home visit which is very convenient, and the installation and measurement process is beyond easy and convenient.
From start to finish, every step of the process is easy, efficient, and exceedingly professional.
ash cox on Google
Waited two years before ordering treatments. Went with shade store because I liked the products. Ordered light filtering for LR and guest and blackout (MB) roller shades. Everything went smoothly until installation. First time, measurements were incorrect for LR window. Second time, same. Third, wrong measurements and wrong shade material sent. When you spend 10k, you expect the service to be top notch. Not my experience at all. A first grader could do a better job. Giving them one more chance since all the other treatments are in but if they screw up this one they can come get their products and shove them you know where.
Lon Troyer on Google
We had an excellent experience purchasing roller blinds from the Shade Store, and we were in great hands with Collette from the very beginning. The window treatments were just what we needed, and when they required an adjustment, scheduling a prompt return visit was easy. Highly recommend!
Overall Rating
Overall Rating
( 15 Reviews )Write a Review
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