Michigan Avenue Immediate Care

Great, high quality, fast, in network care
Jan 31st, 2024

Walgreens on Michigan Ave sent me there. It was a few years ago and I just remembered I liked the professionalism and I am happy to have found this place again. I couldnt remember where it was. This was in the early days of urgent care facilities.
Jan 21st, 2024

Made a 12 pm appointment, was seen at 2:45 pm - I was literally the only patient there for the last hour I waited, with about 5 staff telling me they were short staffed in between conversations, breaks, etc. medically they are solid and they seem like decent providers but sitting in a waiting room, sick, getting sicker, watching the staff laugh and talk for 2.5 hours was too much.
Dec 8th, 2023

Will wait for an hour and a half even with an appointment
Nov 20th, 2023

I am from northwest Indiana & my husband & I are here on mag mile for our honeymoon after just getting married on Sunday. By Monday, I was sick as a dog and felt like I had every sickness combined. As a new patient, check-in was quick & easy & the front desk was very nice. The wait was not long, seeing as I was a walk-in patient. They had masks and hand sanitizer available, which I took advantage of in case I was contagious. When called back into the exam lanes, the person who worked me up for the doctor (as sick as I was, I dont recall her name or title) was so friendly & personable. I felt cared for. Back home, some immediate care providers & staff treat you like livestock & are in & out so fast you have no idea what happened. Here, that is not the case. From the beginning, I felt safe & helped. They ran thorough tests & spoke in a manner understood by patients who may not understand medical terminology. When the doctor came in, her demeanor & body language were excellent. I could tell immediately that she was intelligent & genuinely cared about me as the patient. She did her exam of me, checked out all the areas where I was symptomatic, & went over all the test results to determine I likely had a virus and was dehydrated. She then explained how we would tackle all my symptoms to get me back to feeling better. They administered medication in the office, gave me water & monitored me for some time to ensure I was okay before leaving. She prescribed a couple of things & recommended honey (because of its soothing/anti-inflammatory properties) for my sore throat (which I loved because some doctors want to overload you with prescriptions & side effects, whereas here they offered a homeopathic option for one of my symptoms). I was given my post-visit notes & everyone offered congratulations on our recent marriage. The doctor's assistant also took her time in helping us find a nearby pharmacy since we are not from this area. This entire interaction, from the moment I arrived to the moment I left, was phenomenal. I work in the medical field & seeing how this office/staff functioned together was incredible. If we ever need immediate care in downtown Chicago, this is where we will always go.
Nov 12th, 2023