Monograms on Webster

Extremely friendly customer service and a quick turn around time. We will definitely return for another high quality experience.
May 5th, 2023

They did a great job on my custom project! Quick and friendly staff.
Apr 24th, 2023

I love this place, they have become my go-to for monogrammed items and gifts. They have tons of choices of items at all price points and tons of colors and styles. Everyone I have interacted with here has been super friendly and helpful.Most recently I gifted ceramic piggy banks to my children which are classic and great quality. We have also purchased a monogrammed stuffed animal and a silver piggy bank which was so cute and well done, heirloom quality. The location is great, super walkable or easy street parking. We will be continuing to come back here for keepsake and all monogram needs!
Sep 14th, 2021

I could not speak more highly of my overall experience with this shop! My mom, daughter and I happened upon it after dinner one night. The store was closed but the owner allowed us in to browse anyways. We purchased a small backpack for my daughter and had it monogrammed. We dont live in the state so they said they would ship it to us. They shipped within the estimated time frame. This part, we know was beyond their control but it needs mentioning because it speaks volumes to their customer service: When it was supposed to reach us, UPS was refusing to deliver to us (with zero valid reason) & returned it to the sender. The shop was wonderful about the issue and even contacted UPS themselves (& were met with zero help just like we were). They contacted us to let us know they were aware of the overall situation. I tracked the shipping back & knew when it had arrived back to them. They quickly reshipped it (using a different carrier) & it finally arrived at my doorstep! The bag is cute & the monogramming is excellent but the customer service was fantastic. Ill definitely be ordering more from their website.
Jul 20th, 2022

Maribeth and team did such an awesome job with my custom order. Very quick turnaround and wonderful attention to detail with embroidering of our logo. Thanks for the great work!
Mar 3rd, 2021