Amerijet International - Chicago

Bee S _{on Google}

Nov 9th, 2023

Find a other company to ship with, customer service is very bad, I have a package in where warehouse for over 3 weeks and cant get shipped out no one can answer any questions

Karina Wilson _{on Google}

Oct 19th, 2023

I called several times and they ask to leave my number for a call back and I haven't received a call back yet and it's been weeks. Amerijet in New York is awesome but in Chicago is terrible. More I'll have to go to New York from Indiana just to ship my Barel. I am extremely disappointed!

Ben _{on ChamberofCommerce.com}

Sep 8th, 2023

Completely terrible service. I've never in my 10+ years of shipping had such issues. I'm amazed. They have to do better.

B _{on ChamberofCommerce.com}

Sep 5th, 2023

Not friendly at all or helpful. No follow up on anything. I don't ever write reviews but this experience was bad.

Terrica Govia _{on Google}

Dec 21st, 2022

If I could have rated below one star I would. Amerijet isn't what it use to be anymore. There are now too many unnecessary steps to ship a package. Poor customer service. The instructions on where to drop your package off are very vague. I spent so much time looking for the place. Was insulted by security because I went in the wrong door to ask for help since I couldn't find where I needed to go. Calling them to figure it out, didn't even help. They need to have signs leading to the drop-off location. To avoid people wasting their time going around in circles. Also, I hate the fact that they don't take payment upfront. You have to wait until they call you, to give your card information over the phone. Which is a security risk. If I had a better alternative to ship big packages to the Caribbean, I won't use them. Would not recommend it to anyone, unless they are desperate.