FedEx Office Print & Ship Center

came by this location at open time to get my passport photos done (on 3/28/24). Unfortunately their printer wasnt working correctly so i was given alternatives to where i can go to get this done. even though i couldnt get the photos, still 5 stars for the incredibly kind woman that helped me!
Mar 29th, 2024

Vanessa is amazing! The best customer service I've ever had at a FedEx Office. She was so caring and helpful with shipping supplies back home. This location should be grateful to have such an amazing employee that cares!
Oct 31st, 2023

No sense of urgency and it gets even more embarassing when they try to condescendingly "school" you on how to pick up a package then you school them on how to do their jobs properly since they're the ones doing it wrong. Lady cut me off as I'm trying to give the tracking number for a reason and then has to do a walk of shame when she can't find a package with my name on it and we end up doing the process I started off trying to do. Then tries to condescendingly say "I don't know how they do it, but you need an ID" in-order to save face when my lanyard with my clearly visible ID for authentication has been around my neck THE ENTIRE TIME! I point to my ID and she shuts her mouth. Just embarassing. Also, somehow four people in line, each with one small package (3 out of the 4 had prepaid labels) turned in a fifteen minute wait. Do better. By the way I've been to pretty much every FedEx in the Chicagoland area. You're the only FedEx that asks for IDs before retrieving packages. Every single other one asks for the last four of the tracking because it's faster, more efficient and you get to see what type of recipient it is so then you can proceed to ask for the proper verification. No wonder this place is so slow...it's terribly run.
Aug 8th, 2023

Aug 1st, 2023

Worst location, always understaffed and no sense of urgency or considerayion for peoples time
Jun 3rd, 2023