Petco

Apr 8th, 2024

Apr 7th, 2024

On Saturday March 30th at around 3:30 I went in to bathe my dog like I have done tons of times. The tub I wanted to use was currently occupied. I was going to wash my dog in the center tub but they left before I even started so I switched and used the one they used. Only ONE tub was used. When all was said and done. While finishing a man was standing right next to me, very close. And started yelling (yes yelling) at me about using 2 tubs. I was explaining what happened and he kept getting closer and I asked him to get back. He was being unprofessional and my dog isnt great with strangers who are yelling at me!! He responds with then maybe you shouldnt even have your dog in here then!! No matter what I said and what I explained he was extremely rude and unprofessional and made a big deal out of nothing. I go to pay and he tried to charge me for 2 baths!! And continued to argue and raise his voice with me in the store. He said he was the manager and his name was Brandon (who knows if this was true) and if he was the manager. God help this store. And the customer service girl Crystal was not very kind either and was just full of attitude as if this was all a joke. After years of going to this location I will no longer. What a disappointment. So unprofessional and disappointing.
Mar 27th, 2024

Found what we wanted right away and the woman working was cheerful and helpful and gave the pup a treat!
Mar 14th, 2024

The store is fine but dont use the vetco at this location. Its a janky set up in an aisle and the head vet needs to retire.
Mar 9th, 2024