Access Plaza Family Health Center

Mar 17th, 2024

Mar 15th, 2024

Me cancelaron la cita con la Dr. Alicia por no proporcionarles mi hubicacion, me dijeron que era requerida por mi seguro de salud, locual me comunique con ellos y me indicaron que no existia tal alegacion en mi poliza. They canceled my appointment with Dr. Alicia because i didn't want to provide them with my location. They told me it was required in order to get coverage from my health insurance. I called my heath insurace and they told me that they do not require to know my location in order to get health coverage.
Jan 25th, 2024

Honestly, from the last 2 - 3 weeks that I have been speaking to this clinic, I honestly am disgusted the way they do their job. So I needed blood work done for my son in a different hospital. Of course, I called to get a refural done, and I did the appointment ect with them. My doctor told me that she would call the hospital and get in contact with the doctor of my son to verify what kind of blood work I need. I waited about 1 week to find out that they never contacted the hospital even tho phone numbers and names of doctors where given to my doctor to verify what blood work I needed to get done I called my sons hospital they end up telling me that they never received a calle from ACESS clinic for anything. I'm not sure what kind of game they are trying to play here but Honestly it's very unprofessional telling someone they will receive a call back with in the same day or next day and not receive anything and Honestly to the receptionist that say that the call dropped and never called back shame on you that's why you ask for a phone number to call back just incase anything happens never received a call back I had to drive to the office and clarify what had happened the lady ended up telling me the phone call dropped and that they can't do what I'm asking for witch was just a referral. Now I have to pay a $25 fee for an appointment and a doctor that was useless and a waist of my time. And shame on the doctor who told me to get in contact with the hospital after I had given her all the information of my sons doctor just so a week later I would have to get in contact with my sons hospital. Disappointing Honestly having to go around in circles knowing that doctors have a better standard of communication with in the field.
Dec 18th, 2023

First time here & I loved it! They have amazing service. The employees there were super nice & welcoming.
Oct 31st, 2023