George Lauterer Corporation

It is 3:56 pm on a Wednesday, March 19. There is a sign posted on the inside glass door that says closed for lunch from 12:30-1:30. Google says you're open. I drove 40 miles one way. Gas is $4.89 per gallon. Please update your Google Business Profile hours so that people don't come here hoping to do business when we clearly cannot.
Mar 19th, 2024

Customer Service - zero stars for non existent. I ordered a fez box end of December as a gift and finally received it 2/17/24. Attempted to call multiple times, left email, voice-mail and tried to cancel via their website online but zero, and I mean ZERO response. Product Review - item arrived as described with two different plates for choice . Box looks well made and just like I hoped. If I ever order again, and I may, I will not expect any customer service (probably won't even attempt it) and, will allow plenty of time for it to arrive. Customer Service - easy fix
Feb 22nd, 2024

I have been waiting almost a month for, and order and neither The Company or USPS can give an answer... "George" says mailed out on the 24th, USPS says "never received the items, when we get them we will mail them out, contact the supplier" Spin the customer around like a top. This is not appropriate to the customer. We as the customer are paying for shipping and answers when packages don't come
Jan 13th, 2024

Dec 30th, 2023

I don't understand why it takes so long. It's like they have only one person doing the embroidery. I should have read reviews prior to ordering from this company.
Dec 27th, 2023