Insomnia Cookies

If I could, this location (Hyde Park 55th street) actually gets no stars the lack of professionalism is mortifying! You are greeted with loud inappropriate music and unsanitary service. Gloves have never been used while serving customers and the people serving customers (on 2 separate occasions) have actually touched their clothes or faces. I've seen the serving spatula actually placed directly on the service counter. The last straw was a week ago. The worker was serving a mother and daughter, upon filling the mom's order the young man asked if they wanted anything else and literally used those same hands to wipe his nose disgusting!!! I was in total shock and walked out in disgust and disappointment. This young man had his hat turned backwards and a sweater literally hanging halfway on over his tshirt. These workers are not being trained at all and it's truly sad. Buyers beware? It's a damned shame I'll have to find another location much further away in hopes of better customer service!!!
Feb 15th, 2024

Feb 12th, 2024

Feb 5th, 2024

The cookies are fine. Prices are overpriced for what you get. Service is average. Don't come here just for the experience.
Jan 31st, 2024

I loved the cookies. I ordered from door dash at 12:30am and after I ordered I looked at the reviews and got nervous but when my order arrived , my cookies were still warm and all 7 items were there . Thank u guys will be ordering again soon.
Jan 18th, 2024