Baskin-Robbins

Just tried to order a hand packed pint here, he said NO PINTS. He was rude, and clearly too lazy to scoop the ice cream, what a waste!
May 8th, 2022

The customer service at this place is garbage. Always with an attitude, give you cups with coffee all over it. They act like you are asking them to go above and beyond by taking a simple order and getting it correct. They are constantly out of things. Do yourself a favor and go to another Dunkin because this one is absolute trash and should be closed permanently. I never leave reviews because I understand everyone has bad days, but this place is so above and beyond the worst constantly that they deserve to be shut down and unemployed.
Aug 19th, 2021

Every time I go to this Dunkin they get something wrong, forget a part of my order, or burn my food. Sometimes they even do all of that in one go so Ill give them 5 stars for the lack of effort .
May 9th, 2021

As a previous customer mentioned the young lady working at the store was putting on the most fake customer service attitude. Asked for a specific milkshake that she claimed they dont make she pretended to not know what I was talking about, another employee which was occupied with the young man in the drive through watching videos on his phone or what ever came up to the young lady helping me and pointed at the sign with the item I requested being advertised. The young lady just brushed it off as she she hadnt just showed her the sign and said well we dont have the ingredients so we cant make it, which I dont believe she was just being quite lazy and trying to rush me out. So then I went to order 3 frozen coffees and I received not frozen coffee with milk and the flavor I requested she claimed that it was not frozen coffee since the machine needs to be replaced but clearly if you read the previous review its obviously the same person with the same issue 7 months ago and it hasnt been addressed. The worst experience I have ever had at a Dunkin Donuts or a Baskin Robins. I thought it was just my unlucky day but once I read the comments it all makes sense now. Management please assist your employees in receiving trainings on how to treat the customers. I would understand if I had gone during peak times and it was very busy but I was the only customer in there and the drive thru was empty as well.
Nov 27th, 2020

Aug 20th, 2020