8:00 AM - 12:00 PM
7:30 AM - 5:00 PM
7:30 AM - 5:00 PM
7:30 AM - 5:00 PM
7:30 AM - 5:00 PM
7:30 AM - 5:00 PM

Chamber Rating

3.4 - (66 reviews)

Johnstone Supply

Johnstone Supply Chicago is a leading HVAC/R Wholesale Distributor with access to over 70,000 locally stocked products and inventory so you can get it same or next day in most cases. Our product selection is continually growing to meet the needs of HVACR contractors to ensure we have the best brands and technology. Plus, our relationships with hundreds of the industry's top manufacturers give you access to a million special order parts. From equipment, to parts, to supplies you can be confident Johnstone has what you need today. Johnstone Supply: Making it Easier to do Business.

Contact Info

  •   773-486-2525

Payment Methods

  • American Express
  • Check
  • VISA
  • Apple Pay
  • Discover
  • Cash
  • Mastercard

Questions & Answers

Q What is the phone number for Johnstone Supply?

A The phone number for Johnstone Supply is: 773-486-2525.

Q Where is Johnstone Supply located?

A Johnstone Supply is located at 4150 N Knox Ave, Chicago, IL 60641

Q What is the internet address for Johnstone Supply?

A The website (URL) for Johnstone Supply is: https://www.johnstonesupply.com/store565

Q How big is Johnstone Supply?

A Johnstone Supply employs approximately 20+ people.

Q What days are Johnstone Supply open?

A Johnstone Supply is open:
Saturday: 8:00 AM - 12:00 PM
Sunday: Closed
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM

Q How is Johnstone Supply rated?

A Johnstone Supply has a 3.4 Star Rating from 66 reviewers.

Ratings and Reviews
Johnstone Supply

Overall Rating

Overall Rating
( 66 Reviews )
Write a Review

Google Riviewer on Google

image On Siberian cold day went there to pick up furnace part that should be under warranty, the guy at the counter says we have it then goes to the back just to come back and say we dont have and we need to order it and will take 4-5 days. Still past the 5 days, they report waiting time for another 4 days. What kind of inept staff you have? At every store you got to make sure to rotate stock and order more if selling out. Or was this the guy on the counter made this up. Were talking about a furnace not running in a Siberian winter week. To make things worse, the waiting line was all around just to get to nothing. You guys are useless!!!

Business Response on Google Jan 16th, 2024
I apologize that you did not have a pleasant experience at our store. We appreciate your feedback and will work to make it better.

Mitchell Moore on Google

image Counter guys here are chill. Prices are a bit high compared to the other JS group, but its a convenient location.

David Weddell on Google


Business Response on Google Sep 25th, 2023
David I'm glad you had a great experience at our Knox store location. Thank you and we appreciate your partnership!

Ashur m on Google

image It took you forever to get to the front desk. Too slow, bad experience,

Business Response on Google Jul 20th, 2023
Thank you for taking the time to share your experience. We’re sorry to hear that your recent visit wasn’t up to your expectations. We take all feedback seriously and appreciate you bringing this to our attention. We will address your specific concerns with the branch manager. We hope to have the opportunity to serve you better in the future. Thank you again for your feedback and for choosing Johnstone Supply the Heartland Group.

Jon on Google

image I have been on the phone on hold for 35 minutes already, I am still on hold and someone told me to please continue holding 20 minutes ago, almost feels like I am being taught a lesson for calling on Saturday. Well I guess I have to call somewhere else. I am pretty sure that if I stay on the phone I will be on hold until the phone automatically hangs up. We'll still on hold as I am about to post this review.

Business Response on Google Aug 2nd, 2023
Jon We sincerely apologize for your experience over the weekend. While it is no excuse, we were running a skeleton crew due to the Holiday week. Johnstone takes all reviews very seriously and we are working to ensure staffing levels are adequate during our business hours moving forward. Please contact us or stop in to any of our locations in the Chicagoland area if you have any questions. Thank you Patrick GieserDirector of Customer Experience

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