Roche Bobois
-
222 W Hubbard St
Chicago, IL 60654 - 312-955-0275
Hours
Chamber Rating
-
Ed Hardy
Absolutely one of the most beautiful furniture stores I have been in. The designs and prices arent for everyone however, if you want the interior of your home to stand out I highly recommend it. Service is also amazing.
Dec 29th, 2023 -
Aivara Burokiene
Thanks ahmad
Jun 25th, 2023 -
Amy Khare
Unique Furniture with Pleasant Customer Service. Laura Damas, design consultant, conveyed her passion for the design and comfort of our home. We became enamored by her personal commitment to ensuring that our new furniture truly meet our highest expectations. In addition, Lori DeRocco, manager, ensured that we receive excellent service. Incredibly Satisfied!
Nov 7th, 2022 -
AMJAD ALKOUD (AK)
Mar 19th, 2022 -
Kate V.
I'm not the one who writes reviews, but I just want to share my experience so that others who are ordering from this company are aware of what they're stepping into. We ordered a vase from this company in early May while visiting Philly (my understanding is they have 2 stores in the US and we ordered in Philly with delivery to Chi). Now, I understand it's not a typical vase - it's a very big, expensive piece of art. However, it's been more than four months and we still haven't received the item. When I placed the order, I was told that the item was actually in stock in the US and I just needed to wait a few weeks for it to be transported from the East Coast to Chicago. I should have questioned back then why it takes weeks to simply ship an item within the US. Forget about email order confirmation or some sort of tacking number. Since then, no one has followed up with me. I have had to reach out myself multiple times and all I get is a generic response like "your patience and understanding during this time are greatly appreciated." The last update I received was that it was supposed to be delivered last week to Chicago. Today is Friday of the next week and there has been silence once again. And mind you, they didn't hesitate to charge me half of the price for the item back in May. If you do decide to order anything from this store, be prepared to wait for months with no clear guidance and no customer service. It is an extremely frustrating and frankly unexpected level of service for the outrageous price they're charging.
Aug 31st, 2023
Contact Info
- 312-955-0275
Questions & Answers
Q What is the phone number for Roche Bobois?
A The phone number for Roche Bobois is: 312-955-0275.
Q Where is Roche Bobois located?
A Roche Bobois is located at 222 W Hubbard St, Chicago, IL 60654
Q What is the internet address for Roche Bobois?
A The website (URL) for Roche Bobois is: https://www.roche-bobois.com/en-US/showrooms/chicago
Q What days are Roche Bobois open?
A Roche Bobois is open:
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 10:00 AM - 6:00 PM
Sunday: 12:00 PM - 5:00 PM
Monday: 10:00 AM - 6:00 PM
Q How is Roche Bobois rated?
A Roche Bobois has a 4.6 Star Rating from 19 reviewers.
Hours
Ratings and Reviews
Roche Bobois
Overall Rating
Overall Rating
( 19 Reviews )Ed Hardy on Google
Absolutely one of the most beautiful furniture stores I have been in. The designs and prices arent for everyone however, if you want the interior of your home to stand out I highly recommend it. Service is also amazing.
Aivara Burokiene on Google
Thanks ahmad
Amy Khare on Google
Unique Furniture with Pleasant Customer Service. Laura Damas, design consultant, conveyed her passion for the design and comfort of our home. We became enamored by her personal commitment to ensuring that our new furniture truly meet our highest expectations. In addition, Lori DeRocco, manager, ensured that we receive excellent service. Incredibly Satisfied!
AMJAD ALKOUD (AK) on Google
Kate V. on Google
I'm not the one who writes reviews, but I just want to share my experience so that others who are ordering from this company are aware of what they're stepping into.
We ordered a vase from this company in early May while visiting Philly (my understanding is they have 2 stores in the US and we ordered in Philly with delivery to Chi). Now, I understand it's not a typical vase - it's a very big, expensive piece of art. However, it's been more than four months and we still haven't received the item. When I placed the order, I was told that the item was actually in stock in the US and I just needed to wait a few weeks for it to be transported from the East Coast to Chicago. I should have questioned back then why it takes weeks to simply ship an item within the US. Forget about email order confirmation or some sort of tacking number. Since then, no one has followed up with me. I have had to reach out myself multiple times and all I get is a generic response like "your patience and understanding during this time are greatly appreciated." The last update I received was that it was supposed to be delivered last week to Chicago. Today is Friday of the next week and there has been silence once again. And mind you, they didn't hesitate to charge me half of the price for the item back in May.
If you do decide to order anything from this store, be prepared to wait for months with no clear guidance and no customer service. It is an extremely frustrating and frankly unexpected level of service for the outrageous price they're charging.
Overall Rating
Overall Rating
( 19 Reviews )Write a Review
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