Total Eye Care

I showed up to my appointment with all of my insurance (health and vision) information and was told my insurance would be accepted. My vision benefits stated I would only have a $10 copay. A couple months later, I was sent a bill for $250, only $60 of which was covered by my health insurance. After questioning the bill, they said that my health insurance was accepted but not my vision insurance. I had healthy eyes with no real diagnosis (everyone has "dry eye" these days). My statement showed one charge for a new patient exam. All they did was put dilating drops in my eyes and checked them. No diagnostic tests or even a refraction. Don't go here--SCAM!!!
Oct 2nd, 2021

May 18th, 2020

Apr 17th, 2019

Less collection of frames.. but reception lady is not helpful at all in checking the coverage properly. I went in the afternoon and she said she needs time like an hour to call insurance guys and validate. I came back and gave her a call after 2 hours and they neither checked or speaking like they don’t know me. She again took all my info and said she will check before EOD and never returned. I understand they don’t need business and too much careless people...
Mar 28th, 2019

Great experience and friendly staff! Very warm and inviting atmosphere.
Oct 5th, 2014