The Print Lounge

This shop is trash. I was told a date to pick up a custom made shirt. I paid in advance. I came 2 days late to give more time. My shirt was forgot about. The fair skin guy who runs it was way too non-chalant for me. I did get my refund. Its bad because Im from this neighborhood, Hes probably not. Bad business period. Oh well, Peace be with him
Jun 10th, 2023

Mar 18th, 2023

On one hand, my order came out good but on the other hand the customer service here was terrible. It took them a month to complete my order and it still was not done on the day that I was told it would be finished. I had called multiple times about my order and never received a call back or email to keep me updated on any inconveniences or change of date in regards to my order. Although I am satisfied with the way my items came out I will not be doing business with this company anymore.
Nov 5th, 2022

Placed an urgent order with little time before leaving Chicago and was extremely pleased with the promptness, professionalism, and quality product! Veryyyy highly recommend!! :)
Apr 23rd, 2022

I gave this business the benefit of the doubt despite the other negative review. I wanted to support a local store and was happy to discover that I can submit my own custom design and pay for it online. The price was reasonable as well. I placed a rush pickup order last Thursday after consulting with the owner about the time frame via email since I wanted it in time for Father's Day. I called in today only to find out that my rush order was not going to be completed until next week even though I was previously told otherwise. The reason I was given was that the shop was backlogged with other orders and rush orders can't be given priority. I thought that was the whole point of a rush order? I'm very disappointed that I now need to consider other gift options for Father's Day due to the item not being completed within the scheduled timeframe. I asked for a cancellation and was promptly issued a refund hence why I gave a 2-star and not a 1-star rating.
Jun 15th, 2022