Family Source Consultants

It was a pleasure working with Family Source Consultants agency. They were there for me and the IPs every step of the way! This was my first experience being a surrogate and with the support I received from them, I'm considering working with them again!
Apr 8th, 2024

The team at FSC is both professional and personable. We've had a great experience working with the team and appreciate how helpful they've been at each step of the way - from education, to egg donors, to surrogate matching, and finally to pregnancy. As intended parents, we've appreciated how wonderful our case manager, Rachael, has been through each milestone. Surrogacy is by design an emotional and imperfect journey, but FSC was supportive, informative, and reliable at all times.
Mar 24th, 2024

Disappointing Experience with Family Source Consultants - Unmet Promises and Delays in Surrogacy Process Review: As someone who has recently gone through the surrogacy and egg donation process with Family Source Consultants (FSC), I feel compelled to share my experience, particularly after my partner's review was removed. While there were positive aspects, notably in the egg donation phase, our overall journey with FSC was marred by unmet promises and frustrating delays, especially in the surrogacy aspect. The positive: The process of egg donation was a highlight for us. It was made special by our own efforts to get to know our egg donor, which FSC facilitated. This personal connection greatly enhanced our experience, making it the more positive aspect of our journey with FSC. The negative: Our experience with the surrogacy process was deeply disappointing. Initially, FSC's sales team was persuasive and confident, promising a match within 3-6 months, hinting it would likely be closer to 3. This promise was a key factor in our decision to choose FSC. However, the reality was starkly different. We went through several match coordinators, and the communication we received was largely the same each month "nothing to report, but we keep looking for the perfect match." This repetitive and non-progressive update was disheartening and frustrating. As the contract guarantees a match by 12 months, it felt like FSC was racing against time in the 12th month, suddenly presenting us with numerous potential matches. This last-minute rush appeared more like an effort to fulfill contractual obligations rather than a genuine attempt to find the right match for us. This approach lacked the personalization and care we expected and contrasted sharply with the promises made at the outset. Overall, our experience with FSC left us feeling let down. The strong sales process and initial promises did not translate into the attentive and efficient service we were led to expect. While the egg donation part of our journey was positive, mainly due to our own initiative in building a connection with the donor, the surrogacy process was fraught with delays and a lack of meaningful progress, culminating in a rushed and impersonal attempt to meet contractual terms. I hope this review helps others in making an informed decision when considering FSC for similar services. Pedro Jungk
Jan 17th, 2024

Very professional and experienced, the team is absolutely great and helpful and guides you through this emotional and complex journey safely. From our first visit in their Chicago office to now - 4 years later and awaiting our little miracle who is supposed to come by November - we got to know many helpful and wonderful FSC-members, above all our current case manager: Sarah
Aug 24th, 2023

I began my surrogacy journey with Family Source Consultants in 2022 and let me just say, it has been nothing short of amazing. I applied late one evening and THE VERY NEXT DAY I received a call from FSC. Shortly after speaking with them, I had my interview the same day. Since that day they kept in contact with with me whether it be on a weekend or late at night. As a curious person, I tend to have many questions and anytime Ive contacted my manager with a question, theyve gone above and beyond to answer it. When I say above and beyond, I mean she let me call her at 9:30pm and not only answered my questions but filled me in on even more helpful information. Amber was my case manager and she is absolutely amazing and has been on the ball since day one. I have enjoyed working with FSC. I gave birth to surrobabe May 2023. Ill also add that it only took about 2 weeks to match. Im so excited to continue Surrogacy Journeys with them!
Sep 14th, 2023