Glossier Chicago

Jun 19th, 2023

Jun 17th, 2023

if you are a person of color, please do not shop at glossier. My friends and I are all hispanic, matter a fact the only hispanic/ POC people in the store, and we came to the glossier store for the first time since it opened. We entered the store, no one greeted us upon entering the store, even though everyone else, and by everyone else all the white people entering the store, were all greeted immediately and helped immediately. My friends and I were browsing around because we had products we wanted to purchase in mind already. 10 minutes go by, no one comes by to check on us. 20 minutes go by, all the other customers that got there after us were already being helped and had even been checked on TWICE. Another 10 minutes go by, and yet no one comes to check on us. It was not a busy day, multiple employees were sitting around talking to each other and we would try to catch their attention, but we would be ignored. We were in the store for 30 minutes and not a single time did we get a hello is there anything we can help you find, would you guys like to place an order? nothing. It is absolutely ridiculous that not a single person bothered to check up on us, and I am assuming that it was because we were the only POC customers in the store. Upon leaving the store was when we were told goodbye which was when I told them how terrible their customer service is against poc. So please, if you are a person of color or someone that at least supports pocs, please do not shop at this terrible place.
Jun 14th, 2023

Jun 13th, 2023

I love all of the products!! Great quality, the packaging is really cool and the store design is beautiful!! The brow product is amazing and the eye liners. Also the perfume smells incredible
Jun 13th, 2023