CIBC US
-
120 S La Salle St
Chicago, IL 60603 - 800-236-2442
Hours
Chamber Rating
-
carole knudsen
Horrible website !!!! When its up and running. ATM machines always out of order I put an auto pay to my mortgage company via the CIBC app. A few weeks later, I was notified by mortgage company they were going to deduct automatically. So I go back into the CIBC app. Delete the amount so I cancel auto pay. Well 1 year later because my checking bottomed out. I noticed CBIC was still automatically deducting my mortgage even though I canceled it. So I made double mortgage payments for 14 months !!!! I call CIBC and they tell me EVEN tho I have the app. I was to go onto a web browser, looks for the correct CIBC address , then put my info in to cancel my auto pay??? This is totally unacceptable!!! No Im not dumb, I had just sold my house down sized , I did a lot of remodeling and some traveling so I didnt notice the CIBC error/autopay issue until my checking bottomed out. I am so ANGRY , you have no idea . I dont recommend this bank at all. And Im not going to stop bashing them. I have had other issues with this bank , and I let them slide. ( now thats on me) . Im so done. Carole Knudsen
Oct 21st, 2022 -
Josh Perrye
Jul 6th, 2022 -
Kaleb Smith
Mar 31st, 2022 -
Edward McGadden
Oct 4th, 2021 -
Michael
Amazing place
Jul 22nd, 2021
Contact Info
- 800-236-2442
Questions & Answers
Q What is the phone number for CIBC US?
A The phone number for CIBC US is: 800-236-2442.
Q Where is CIBC US located?
A CIBC US is located at 120 S La Salle St, Chicago, IL 60603
Q What days are CIBC US open?
A CIBC US is open:
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Q How is CIBC US rated?
A CIBC US has a 3.9 Star Rating from 7 reviewers.
Ratings and Reviews
CIBC US
Overall Rating
Overall Rating
( 7 Reviews )carole knudsen on Google
Horrible website !!!! When its up and running. ATM machines always out of order
I put an auto pay to my mortgage company via the CIBC app. A few weeks later, I was notified by mortgage company they were going to deduct automatically. So I go back into the CIBC app. Delete the amount so I cancel auto pay. Well 1 year later because my checking bottomed out. I noticed CBIC was still automatically deducting my mortgage even though I canceled it.
So I made double mortgage payments for 14 months !!!! I call CIBC and they tell me EVEN tho I have the app. I was to go onto a web browser, looks for the correct CIBC address , then put my info in to cancel my auto pay??? This is totally unacceptable!!!
No Im not dumb, I had just sold my house down sized , I did a lot of remodeling and some traveling so I didnt notice the CIBC error/autopay issue until my checking bottomed out. I am so ANGRY , you have no idea . I dont recommend this bank at all.
And Im not going to stop bashing them.
I have had other issues with this bank , and I let them slide. ( now thats on me) .
Im so done.
Carole Knudsen
Josh Perrye on Google
Kaleb Smith on Google
Edward McGadden on Google
Michael on Google
Amazing place
Overall Rating
Overall Rating
( 7 Reviews )Write a Review
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