Advance Auto Parts

Great customer service and friendly people. Thanks for the help changing my battery, Rob.
Apr 3rd, 2024

Terrible service at this location. I live in the area & came here 2 times. The 1st time I just brought oil I didnt need help with that. But the 2nd time I needed to buy auto parts & when I asked if they have the parts I needed, They told me they cant look on the computer. When I asked why not? The employees continued to say we just cant go on the computer which left me confused because I thought thats what they do. So without going back & forth I just left because the customer service is no good. It seems to me that they pick & choose on who they serve because I didnt get any help at all. Maybe they have their preference on whom they want to serve. They were rude & inconsiderate
Mar 5th, 2024

I called to ask if they offer battery installation when we buy the batteries at that location. The person I spoke to said they do offer that service, but because of the cold (its January) they only do battery installation from 9am - 12pm and then they dont go outside. I asked if I could make an appointment and he said we dont need one, we just need to show up before 12 pm. Ok, great! The next morning my husband and I bring our cars that both needed batteries to this location and were told that they dont install batteries when its cold at all. The cashier let us use a cart to wheel the batteries out to our cars since theyre so heavy and we took them somewhere else to be installed. Then my husband goes to return the dead batteries to get the $22 deposit fee back. He went inside to get a cart to bring the batteries inside and this same associate tells him there arent carts for customers to use. I was very frustrated with the dishonesty and attitude of the associates at this store.
Feb 5th, 2024

Jan 4th, 2024

Good service.
Dec 13th, 2023