Keystone Automotive - Chicago

Don S. _{on Google}

Mar 25th, 2024

I have been running a body shop for 38 years. There are a few decent people that care that work there, but as a company, they don't care one bit! Was supposed to get a part on Thursday 3-21 and I called the next day and they said Tuesday. I said that's okay as long as it's not longer than that, called the next day, still don't have it, called the next day still don't have it. They are the worst of the worst!

Jessica Askin _{on Google}

Jan 28th, 2024

This is a horrible place don't go here

Mitchell Wenkus _{on Google}

Jan 20th, 2024

Brad went above and beyond to help my father with repairing his BMW rims. Brad really knows his stuff, is pleasant to work with, and is a total professional. Highly recommend Keystone Automotive.

Pete Bennington _{on Google}

Apr 4th, 2023

They Never answer the phone. and have high prices

Carlos A. Jaurez _{on Google}

Dec 8th, 2022

I sent a set of four wheels for a 92 ford mustang to be refurbished. Joe took the order the pick up was a mess as the drivers keep showing up to my shop way before we open or when some one is here typically 830 and when we tell them they still show up early and they don't pick up in afternoons then the wheels came back with ripples on 3 of 5 spokes the wheel guy that had 8 years powder coating blaming it on the wheels age which is weird but okay not including the one wheel that was damaged and clear coated over we sent back with permanent marker marking the wheels with defects they denied to do the work again blaming it on the wheels age the marker then damaged the clear coat along with what ever chemical they used to take it off they had us pick it up because it was now our problem and the manager at the location told Joe to state its denying any work and repair to the damage due to the age of the wheel. Now we are going to install the wheels as is telling our client we are going to not charge him but as we were putting them on now realizing it's a completely different shade from o.e.m called again and this time was told by the wheel warehouse again well that's the color and it's always like that well look at the pictures and tell me it's like that to give poor refurbished quality now I have to buy new wheels that are matching in color to take care of my client.