Hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Chamber Rating

3.3 - (6 reviews)
3
0
0
2
1
Read Our 6 Reviews

Chamber Rating

3.3 - (6 reviews)
3
0
0
2
1
  • Kevin Davis

    There's no pricing listed for online ordering. Have to go thru telephone directions to get a person to tell me the cost before ordering. The delivery people are excellent.
    Mar 23rd, 2024

  • Sarah Miller

    I would have given a 5 Star review as our propane delivery gentleman is absolutely fantastic. In fact, every person I've met with face-to-face has been fantastic. Customer service and billing is terrible - doesn't even deserve 1 Star. I currently have 2 tanks that Ferrellfas has filled for several years in my name at my address (my mother passed away, so I inherited hers, hence 2). 15+ years ago, my ex-husband and I had Ferrelgas fill a tank 1 time, paid the bill and used said propane until we got divorced and he took possession of the house and tank. Apparently my name is still on an account for an outstanding bill that he didn't pay, for $800+/-. After 14 years, they've decided to come after me for the balance and have given me no way to resolve this other than pay the bill, which I refuse to do. The customer service people that keep calling me can't do anything and tell me to call another number which continually tells me to leave a message and someone will call back. When I do that, the same department calls me and can't do anything. It's a messy rabbit hole I just want out of!! Maybe you should only fill tanks with your expensive propane for people whose names are actually on the account. Write it off and deal with it, Ferrellgas!! Oh, I'm writing this review because Ferrellgas actually sent me an email asking about my last experience with this and the link sent me to their Google reviews. You asked, I replied!
    Mar 23rd, 2024

  • judy thompson

    The driver was very nice. He came in and filled our tank and talked to me when he brought the ticket to me.
    Jun 11th, 2022

  • opal Hallen

    Dependable Service and service providers
    Apr 17th, 2019

  • Ethan Wildman


    Oct 2nd, 2017

Read Our 6 Reviews

About
Ferrellgas

Ferrellgas is located at 1540 Persimmon Rd in Charleston, Illinois 61920. Ferrellgas can be contacted via phone at 217-345-3848 for pricing, hours and directions.

Contact Info

  •   217-345-3848

Products

  • ABOVE GROUND TANKS
  • APPLIANCES
  • BULK TANKS
  • CAMPING
  • CARS
  • FIREPLACES
  • FURNACES
  • GAS HEATERS
  • GENERATORS
  • PETROLEUM PRODUCTS
  • POOL HEATERS
  • PROPANE TANKS
  • RVS
  • SPACE HEATERS
  • SYSTEMS
  • TRUCKS
  • VEHICLES

Services

  • APPLIANCES
  • BULK SALES
  • CARS
  • COMMERCIAL SERVICES
  • CONSTRUCTION SERVICES
  • CUSTOMER SERVICE
  • EQUIPMENT
  • FILLING & REFILLS
  • FIREPLACES
  • FURNACES
  • GENERATORS
  • HEATERS
  • INDUSTRIAL SERVICES
  • INSTALLATIONS
  • METERED SERVICES
  • RESIDENTIAL SERVICES
  • RVS
  • TRUCKS
  • UNDERGROUND TANKS

Specialities

  • ABOVE GROUND TANKS
  • AGRICULTURAL EQUIPMENT
  • APPLIANCES
  • BARBECUE GRILL TANKS
  • BULK TANKS
  • CAMPING
  • CARS
  • CONSTRUCTION HEATERS
  • FIREPLACES
  • FORKLIFT TANKS
  • FURNACES
  • GAS HEATERS
  • GENERATORS
  • HEARTH P

Payment Methods

  • MasterCard
  • Visa

Questions & Answers

Q What is the phone number for Ferrellgas?

A The phone number for Ferrellgas is: 217-345-3848.


Q Where is Ferrellgas located?

A Ferrellgas is located at 1540 Persimmon Rd, Charleston, IL 61920


Q What is the internet address for Ferrellgas?

A The website (URL) for Ferrellgas is: https://www.ferrellgas.com/locations/detail/charleston-il/245360?utm_source=local&utm_medium=organic&utm_campaign=gmb


Q How big is Ferrellgas?

A Ferrellgas employs approximately 6-10 people.


Q Is there a key contact at Ferrellgas?

A You can contact Mike Hawker at 217-345-3848.


Q What days are Ferrellgas open?

A Ferrellgas is open:
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed


Q How is Ferrellgas rated?

A Ferrellgas has a 3.3 Star Rating from 6 reviewers.

Key Contacts

image
Mike Hawker
Manager


Hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Ratings and Reviews
Ferrellgas

Overall Rating

Overall Rating
( 6 Reviews )
3
0
0
2
1
Write a Review

Kevin Davis on Google

image There's no pricing listed for online ordering. Have to go thru telephone directions to get a person to tell me the cost before ordering. The delivery people are excellent.

Business Response on Google Mar 28th, 2024
Hi Kevin, Thank you for this feedback and choosing Ferrellgas!

Sarah Miller on Google

image I would have given a 5 Star review as our propane delivery gentleman is absolutely fantastic. In fact, every person I've met with face-to-face has been fantastic. Customer service and billing is terrible - doesn't even deserve 1 Star. I currently have 2 tanks that Ferrellfas has filled for several years in my name at my address (my mother passed away, so I inherited hers, hence 2). 15+ years ago, my ex-husband and I had Ferrelgas fill a tank 1 time, paid the bill and used said propane until we got divorced and he took possession of the house and tank. Apparently my name is still on an account for an outstanding bill that he didn't pay, for $800+/-. After 14 years, they've decided to come after me for the balance and have given me no way to resolve this other than pay the bill, which I refuse to do. The customer service people that keep calling me can't do anything and tell me to call another number which continually tells me to leave a message and someone will call back. When I do that, the same department calls me and can't do anything. It's a messy rabbit hole I just want out of!! Maybe you should only fill tanks with your expensive propane for people whose names are actually on the account. Write it off and deal with it, Ferrellgas!!
Oh, I'm writing this review because Ferrellgas actually sent me an email asking about my last experience with this and the link sent me to their Google reviews. You asked, I replied!

Business Response on Google Mar 23rd, 2024
Hi Sarah, thank you for taking the time to provide this feedback. We're disappointed to hear we let you down and would like to learn more about your recent experience with Ferrellgas. Would you be willing to email us at [email protected] so that we can follow up with you?

judy thompson on Google

image The driver was very nice. He came in and filled our tank and talked to me when he brought the ticket to me.

Business Response on Google Apr 29th, 2022
HI judy thompson, thank you for the kind words and for taking the time to leave this review. We appreciate your business!

opal Hallen on Google

image Dependable Service and service providers


Ethan Wildman on Google

image


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Overall Rating

Overall Rating
( 6 Reviews )
3
0
0
2
1

Write a Review

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