First Mid Bank & Trust

Hours

Sunday:
Closed
Monday:
9:00 AM - 4:30 PM
Tuesday:
9:00 AM - 4:30 PM
Wednesday:
9:00 AM - 4:30 PM
Thursday:
9:00 AM - 4:30 PM
Friday:
9:00 AM - 4:30 PM
Saturday:
9:00 AM - 12:00 PM

Chamber Rating

3.5 - (24 reviews)
12
1
3
2
6
Read Our 24 Reviews

Chamber Rating

3.5 - (24 reviews)
12
1
3
2
6
  • Lizette Roman

    IF I COULD GIVE A ZERO I WOULD LOVE TOO !!!! HORRIBLE "MANAGER" DIDNT HELP AT ALL AND WAS GIVING EXCUSES YET I CALLED THE ACTUALLY BANK THAT GAVE NE MY CASHIERS CHECK AND THEY WERE 100 TIMES MORE HELPFUL. SAID SHE COULDNT RELEASE MY FUNDS UNTIL 7 DAYS BUT YET I CALLED AND THEY CLEARED IT HA!!! I THOUGHT IT WAS GOING TO be 6 dAYS ??
    Mar 30th, 2024

  • Deb White


    Feb 21st, 2024

  • Kathy Long

    They are always eager to help with whatever problem i have ! This bank ROCKS
    Nov 30th, 2023

  • John Holmes

    Locations everywhere
    Nov 3rd, 2023

  • Nelda Dunlap

    I've usually had an excellent experience with First Mid. It's hard to get someone on the phone a lot of times, but that's about it. Fraud resolution is usually great.
    Aug 24th, 2023

Read Our 24 Reviews

About
First Mid Bank & Trust

First Mid Bank & Trust is a community-focused organization headquartered in Mattoon, Illinois. First Mid offers customers Banking, Insurance, Wealth Management and Ag services throughout Illinois and eastern Missouri. For additional information and the complete list of hours at this location, visit our website.

Contact Info

Services

  • Bank
  • Financial Services

Specialities

  • Bank
  • Financial Services

Questions & Answers

Q What is the phone number for First Mid Bank & Trust?

A The phone number for First Mid Bank & Trust is: 217-345-3977.


Q Where is First Mid Bank & Trust located?

A First Mid Bank & Trust is located at 500 W Lincoln Ave, Charleston, IL 61920


Q What is the internet address for First Mid Bank & Trust?

A The website (URL) for First Mid Bank & Trust is: https://www.firstmid.com/location/charleston-west-lincoln/


Q How big is First Mid Bank & Trust?

A First Mid Bank & Trust employs approximately 20+ people.


Q What days are First Mid Bank & Trust open?

A First Mid Bank & Trust is open:
Sunday: Closed
Monday: 9:00 AM - 4:30 PM
Tuesday: 9:00 AM - 4:30 PM
Wednesday: 9:00 AM - 4:30 PM
Thursday: 9:00 AM - 4:30 PM
Friday: 9:00 AM - 4:30 PM
Saturday: 9:00 AM - 12:00 PM


Q How is First Mid Bank & Trust rated?

A First Mid Bank & Trust has a 3.5 Star Rating from 24 reviewers.

Hours

Sunday:
Closed
Monday:
9:00 AM - 4:30 PM
Tuesday:
9:00 AM - 4:30 PM
Wednesday:
9:00 AM - 4:30 PM
Thursday:
9:00 AM - 4:30 PM
Friday:
9:00 AM - 4:30 PM
Saturday:
9:00 AM - 12:00 PM

Ratings and Reviews
First Mid Bank & Trust

Overall Rating

Overall Rating
( 24 Reviews )
12
1
3
2
6
Write a Review

Lizette Roman on Google

image IF I COULD GIVE A ZERO I WOULD LOVE TOO !!!!
HORRIBLE "MANAGER" DIDNT HELP AT ALL AND WAS GIVING EXCUSES YET I CALLED THE ACTUALLY BANK THAT GAVE NE MY CASHIERS CHECK AND THEY WERE 100 TIMES MORE HELPFUL. SAID SHE COULDNT RELEASE MY FUNDS UNTIL 7 DAYS BUT YET I CALLED AND THEY CLEARED IT HA!!! I THOUGHT IT WAS GOING TO be 6 dAYS ??

Business Response on Google Feb 14th, 2024
We are very sorry if you had a negative experience with our banking center. If you could please try calling us at 217-345-8327 and ask for the Branch Manager, we will be glad to assist you.

Deb White on Google

image

Business Response on Google Mar 8th, 2024
Thank you so much for the positive review! We'd love any feedback you can share about your positive experience.

Kathy Long on Google

image They are always eager to help with whatever problem i have ! This bank ROCKS

Business Response on Google Nov 30th, 2023
Kathy, thank you for taking the time to leave a review. We appreciate your support and look forward to serving you again in the future.

John Holmes on Google

image Locations everywhere

Business Response on Google Nov 24th, 2023
John, thank you for taking the time to leave us a positive review. We are pleased you had a positive experience with us, and we look forward to welcoming you back again soon.

Nelda Dunlap on Google

image I've usually had an excellent experience with First Mid. It's hard to get someone on the phone a lot of times, but that's about it.
Fraud resolution is usually great.

Business Response on Google Aug 30th, 2023
Thank you for taking the time to review us. We apologize for any difficulties you've experienced in reaching us by phone, but we appreciate your positive feedback regarding our fraud resolution services.

Load More Reviews

Overall Rating

Overall Rating
( 24 Reviews )
12
1
3
2
6

Write a Review

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