Martin Hood LLC

Always phenomenal
Apr 13th, 2022

Nov 20th, 2020

I remember when I first moved here this firm had 5 stars. That was also when Dae Kang still worked here. Dae is a great man who did a lot of work that by comparison to what I have been being charged from his cohorts seemed to have been done pro bono. The amount of negligence and lack of transparency after he left made this the most deceptive and outright ridiculous accounting experience I have ever had. The amount of money I have wasted on this firm after my workload was exchanged is laughable. Everything they have "done" for that amount of money I could have done myself with less of a headache, for free. In fact, I believe they charged me for something I had filed myself that I never requested them to prepare (990-n). Don't expect for them to explain what you're paying for or to help you in any way. These people do not seem to care about anything but your money and will not take responsibility for their negligence, nor acknowledge it. I spent a lot of money to have nothing done (paid to have my organizations taxes done and they still aren't filed!!! several thousand dollars that would have been better spent being lit on fire, and they wanted another $1500 for reasons they can't be bothered to explain). I don't know what planet these people live on. I don't think I've left a bad review in years. Let this be a warning to anyone considering this firm, they do not have your best interest in mind. ...smh
Aug 8th, 2022

Hate to even give them the one star but thats the lowest option. Absolutely horrible company. I could type for days but Ill give you the short versionmy experience was unbelievably terrible. 15k in fees, zero advice, results, professionalism, etc. MH didnt even end up filing my returns, still cost me 15k. When I started asking more and more questions as to why I wasnt getting the advice that I was promised and why my invoice was so ridiculously high, the representative I was dealing with, Anthony Deddo, sent me a letter disengaging me from their services. Basically telling me that since Im clearly unhappy and I had an attitude the last time we spoke that they werent willing to work with me anymore. I am a fairly high income individual, so I sought out their services to help me effectively spend money at the end of the year toward my business. They literally gave me zero advice and basically set me up to pay the highest tax rates possible on all of the income that I earned. Exact opposite of what you want an accountant to do. Then, again, once I started questioning the service and lack of advice they basically said they didnt want to work with me anymore. Run for the hills! This company should not be in business and will absolutely take advantage of you if given the opportunity. I should have known better when I signed their engagement letter to begin services. The agreement states that they will not go to court over disputes. Theyll only allow arbitration. Im assuming because they have so many disputes with clients. My financial advisor cringed when I mentioned them (before I shared my experience with them, just mentioned their name). He let me know he has several clients that have had horrible experiences as well. Disclaimer-Im a business owner. I NEVER bash other businesses unless it is absolutely necessary. Im only leaving this review in hopes that I can save other hard-working Americans the stress, heartache, and financial duress they caused me.
Jan 25th, 2022

I may be the lone voice here, but I cannot recommend Martin Hood for Personal Income Tax preparation when it comes to convenience and value. The experience I had was slow and expensive. It took them 4-7 days to response to simple email questions, and I had a heck of a time getting them to meet my wife and I (both healthcare professionals) outside of their posted hours. Long Version: I dropped off our 2018 taxes with Martin Hood last year. It took them close to 1 month to complete and return our fairly straightforward filing. We were charged $600.00 for it. They charged us an additional $175 a few weeks later for an IRS response letter that was specific to the filing. To their credit, they did try multiple times to reach out to me to explain their fee structure. This was after I had made my frustrations clear. But by that time, I had seen enough and wasn't interested in hearing why we were charged $600 for an hour of work (perhaps 2 hrs max), that needed a 1-month turn around time, and an additional $175 clarification letter to the IRS. For comparison, this year, I dropped off our 2019 taxes to the local HR&R block store on a Saturday afternoon. In less than 24-hrs, our tax filing was ready for pick up. They charged us $230 plus a $40 peace of mind guarantee, covering any potential issues with their filing. $775 (600+175) with a 1-month turn around time vs. $270 (230+40) with a 24-hr turn around time. It doesn't take fancy accounting to see which one is the better deal (and experience).
Mar 11th, 2021