Autotown

only buy a car from these guys if you like flushing money down the toilet for a car that wont even work in two months.
Feb 28th, 2024

I can't say enough about this dealer. My daughter needed a new(used) car quickly - she's a senior at U of I and the plan was for her to purchase after she graduated this spring, but major issues with her current car changed our plans, and we needed to get a reliable, safe vehicle within a day because she works full time. We looked online and found a fantastic Ford Edge here, with low miles, a great price, and a clean Carfax. I live 2 hours away and with this being my daughter's first "big girl purchase" with financing, I really wanted to be there with her, but needed a day to rearrange things at my job. So I called this dealer....they are AMAZING. They not only held this truck for us for 36 hours until I could get down there to meet with her, they did all the prep work for the financing remotely with us via email and phone calls. Ben went above and beyond what any dealer I've ever dealt with has done! He obtained her financing thru the U of I Credit Union, called me with the exact numbers with her down payment, loan terms, and monthly payments (no playing games like every other dealer I've ever dealt with does - this was all up front and no hidden anything), and had all the paperwork ready when we walked in the door the next day (bonus that he has the most ADORABLE dog ever who greeted us at the door!!). He explained to my daughter what each paper she signed was about, "teaching" her about financing a car. Between the test drive and paperwork, we were in and out within an hour. I can't overstate how incredibly impressed we are with this business and especially Ben! Thank you for everything!!!
Dec 11th, 2023

Was in an accident in October I went to several lots, before Auto Town I liked their selection. I found a Kia Sorento for a good price, did a test drive, and bought it I had a couple problems, brought it back a week in. Super nice, and helped remedy the problem quickly. A month in however the battery was acting strange. Not holding a charge, car would die and need jumping. I was skeptical about any help as it was a month in. You always hear about used car sales being a negative.. Not here Brought it to their attention, they contacted me immediately. I brought it in, had it back next day. So if you're looking for a used car, and you want to know whatever you choose, is a good deal from a company that stands by it, Autotown should be on your list.
Nov 29th, 2023

I have nothing but good things to say about Autotown. Purchasing a 10-year-old truck sight unseen requires a lot of trust in a dealership to be as transparent as possible. After reading the reviews on Autotown, I decided to take a chance and initiate the purchase. They were very upfront and honest about the issues that the truck had, and I knew exactly what I was getting when it finally arrived in my driveway a week or so later. Mike was great to work with and didn't put off the "used car salesman" vibe. I would not hesitate to buy a used car or truck from Autotown if you're in the market.
Aug 26th, 2023

Mike was extremely helpful when it came to our purchase. Fast approval and a overall great experience. Thanks a million!!!! Dee and Hollie
Aug 21st, 2023