Sam's Club Tire & Battery

Great
Apr 9th, 2024

Went in for a battery and was showed the battery I needed. Was given an appointment for 2 days later. Showed up 2 days later at my appointed time and sat in the store to be called when work was done. Hour later no call yet. I go to the counter to find out status only to be told they dont change the battery for my model vehicle. You didnt know this 2 days prior? An hour prior? I'm done with Sam's, wont be renewing membership, bad customer service.
Jan 22nd, 2024

Horrible! For three days Ive been calling to make an appointment and no one answered. So I finally decided to drive up here and Im told its appointment only! How do you make an appointment when your not answering your phones??????
Sep 25th, 2022

Great place to shop
Jun 28th, 2022

Do not recommend!!! I drove up there to get my tire looked at. I acquired about the service time and was told that he couldn't give me an accurate time. The worker told me to wait by garage 4. I waited 30 minutes!!! After 30 minutes I blew my horn and another worker came out. I asked about the wait time and i was told that I was suppose to go to the service desk. I asked "why didnt the guy tell me that" and he said that "he didnt know". I go to the service desk, I spoke with the manager and the manager offered to look at my car (which he did). The manager was kind and so was the worker that told me to go to the service desk. Nobody should have to waste time and go through a manager just for someone to look at a tire. Ridiculous!!!!!
Mar 3rd, 2022