The Children's Place

I had a terrible experience with this location in August of 2023. I ordered back to school clothes for my nephew online, and I went to pick up at this location. The young lady who assisted me with my order, was very nice, she went to get my order from the back of the store, and when she returned, it was in a very big box. This location is inside of River Oaks Mall, so I was not able to walk around with a large box at the time. I politely asked the associate who assisted me if she could take the items out of the box and put them in a bag so I can carry them through the mall, the young lady said yes, but was stopped by her manager, Deja, and Deja gave me a bag and stated We are not responsible for online orders once a customer pick them up That was the worst customer service I ever experienced with this store, especially after spending over $300, and I had to bag my own items. The manager, Deja was rude and there were not a lot of customers in the store for her to tend to. Deja need to learn how to be a manager because she clearly lack that skill.
Sep 10th, 2023

I Love the Children's Place, but ine thing I don't like is, NO JUNETEENTH CLOTHING......I went in to get a JUNETEENTH Shirt or clothing and the young lady said we dnt see that here,....I was shocked.....I shop at Children's Place all the time but when I saw that I was not happy......I don't think I will continue to shop at Children Place if you can't support the celebration of JUNETEENTH......They Largely support The 4th of July Clothing but Never Celebrate JUNETEENTH, This is not right.
Jul 5th, 2023

Over the weekend I decided to return and pick up an online order. Upon arriving I noticed that the doors were closed and locked at 7:30. The store website states that they are open until 8pm. As I stood at the door they pretended not to see me. I then knocked and they mouthed that they were closed. Bad customer service and rude associates.
Sep 8th, 2022

Mar 10th, 2021

Dec 13th, 2020