Grand Comfort Plumbing, Heating & Air Conditioning

I hired this company because I had used them at my old house. We hired them to install 2 new furnaces and 2 new AC units. after 2 months, our thermostat wasn't working and the one of the AC units was short cycling. I tried calling, emailing, and texting the guy who was the sales rep (Rafael Zeitunian). No response. Then I had another guy come from a different company come check on things. He pointed out that everything was installed incorrectly and that American Standard wouldn't even allow this company to install their products if they knew how bad of a job they did. $1500 later, I'm hoping I didn't get completely scammed, but it seems likely. DO NOT USE THIS COMPANY.
Sep 18th, 2021

I was owed $50.00 for overpaying slightly for a small job. They sent me a check for the money, but when I tried to deposit it, the bank sent it back to me for them not having sufficient funds in their account!! Now I'm out 65 bucks and they don't answer my phone calls. Their message says "goodbye " and then hangs up!! I guess they flew the coop!! Very unprofessional of them. Services: Pipe repair, Tap installation
Aug 26th, 2021

They installed a new furnace and air conditioner 3 years ago. I've had both serviced by them every six months since. At first their service was really great. However I tried turning on my A/C and it's not working, so I've tried reaching the company via phone calls and online. No response. I understand they are busy with the hot weather, and will probably take a few days until they can come out to fix the A/C, but they haven't returned phone calls and I can't even make an appointment. I called another local company and got an appointment for today. POSTSCRIPT: We just got an reply to our email from Grand Comfort: "Thank you for contacting us. Unfortunately we do not have any technicians available for the next two weeks." Totally unacceptable response! Services: Heating maintenance, Ductless heating and AC services, HVAC maintenance
May 31st, 2021

Call them 2x to go out to look at our business A/C and they never returned my calls. Called another company and they were able to give me an appointment while I was on the phone.
May 6th, 2021

Apr 25th, 2021