Highland Cleaners

I have a story to tell that shows this place is not nice. I went there with a wedding dress that my deceased wife had worn at our wedding. I wanted to know if she could make handkerchiefs from it so I would give them to my sons and to my niece and sister. I was told that they would be $10 each so I said ok and said make the 10. Weeks later I was called and she did them and it was more work so she wants $20 each. I was shocked but even though I objected to the doubling of the fee and that it was dishonest to do that after you cut up the dress. l told her that I only want 5 now that you doubled the price. I went there and I was presented a bill of $50. I thought maybe she had thought about it and reconsidered her extortion of double the amount. I was now happy and continued to go there. Then I went today to pick up a shirt and the owner proceeded to tell me that she forgot to charge me $20 per handkerchief and so I owe her another $50. Now I was upset all over again. I argued with her saying she was not nice but I gave her the additional $50 and said I'm never coming back. She was fine with that as long as she got her $50. I then left.
Jul 14th, 2019

Dec 7th, 2018

We've tried a few dry cleaners in the BG area and this is far the best.  Everything is done right and it's always a pleasure to stop in with our dry cleaning.
Nov 28th, 2018

This is by far the best dry cleaners in the area. The customer service is superb, and Catherine, the owner, is an absolute delight. Previous reviews of this dry cleaners are sorely outdated. Every time I've dropped off clothes to be cleaned here they are done immaculately and in a timely manner. I'm surprised there aren't many more rave reviews of Highland Cleaners, because they are the epitome of a well run, friendly, and efficient small business that does a fabulous job with dry cleaning. Also, their tailoring services are outstanding and are done precisely with great craftsmanship. I highly recommend this dry cleaners to anyone in need of excellent service.
Nov 18th, 2018

I have been going here for 17 years. I love the place! I've moved a few times and tried to find places closer to where I live/work. I haven't found a place that has had great customer service as Highland Cleaners. I drive out of my way to go back there every time because they do a great job of cleaning my suits, coats, and hemming my suit pants. If I had a stain that has been there for awhile, they tell me they might not be able to remove it. But, when I pick it up, the stain is gone! If they saw a loose button or a stitching is off, they told me they fixed it for me. They go above and beyond my expectations!
Oct 24th, 2018