Access Credit Union

Sep 13th, 2023

I have been a member for over 10 years. Unfortunately, Im only allowed 5 stars, when 10 stars DEFINITELY represent the level of customer service/satisfaction!! Lupe provides professionalism along with product knowledge and management, all with a sunny disposition. I have listened to Lupe on how to improve my credit scores and from her experience and wisdom, my credit scores jumped over 100 points and now Im in the 700 credit scores club!!! Theres a family feeling that I get when I walk into the branch, go through the drive through, and call to speak with Lupe. Thank you ACCESS CREDIT UNION for making your members feel special:)!
Jul 9th, 2023

If you need to visit, 1PM on a Wednesday is apparently a good time to do so. I was the only customer in the place when I walked in today. They had a bit of confusion about processing a transaction with a shared bank, but nothing they couldn't sort out in short order. While they were doing this, I asked if I could have one of the cute little plastic piggy banks they had on display around the joint. They said no, those are for the kids who open first accounts here. They WOULD NOT GIVE ME A PIGGY BANK! Wah!
Jul 3rd, 2023

This is a racist location in broadview I went to open an account first they had me sitting there just waiting while everyone is in back doing nothing. Then I finally sit with someone she's not giving me any information about the credit union and wat they do. I emailed a copy of my loan details for my morgage provider they dont accept that. U must go home and find something to show them i live where my morgage deed says i live. I wanted to have another account other than my regular bank but this credit union will never see my money. I just feel I was given terrible service since I walked thru the door. DONT WASTE YOUR TIME AND HARD EARNED MONEY.
Jul 2nd, 2023

they close at 4:30 and at 4:10 they transfer the call to forwarding.
Feb 28th, 2023