Heatwave Heating & Cooling - Illinois

Sep 3rd, 2021

No call no show for estimate
Aug 12th, 2021

I bought my central air unit in June of 2021,its August 2021 and my unit is not working I called Heatwave and explained my situation and they informed me that Heatwave has been bought out. With that being said when company buys out another company you assume its liabilities as well as the warranty the lady on the other end stated they will have to charge me again I'm under warranty but come out to fix the problem then shr stated that they only bought the phone number Stay away from this so call business it's a scam. BUYER BEWARE. I will be calling the BBB as well as the States Attorney Services: Thermostat installation, AC installation
Aug 8th, 2021

Came out cleaned the drain n put a better slaint in it so it would drain better Tim was outstanding
Aug 1st, 2021

It was a pleasure working with the manager Dustin Who initially came out with his crew to repair the pump on one of my central air system. They did such a good job I hired them to come back and install too hot water heater at my triplex. They were kind enough to wear their mask. This part of the interaction has nothing to do with the job however, I’m so grateful I’ll just put it here. I was at the very back of the property in the shed reaching for an extension cord at the very bottom of a metal basket storage containers. While reaching for the item at the very bottom the entire thing came crashing down and my fingers and somehow they were woven and stuck In between holes in the metal basket filled with heavy tools that just seems to keep getting heavier the more I try to free myself. The pain so was unbearable I felt helpless so after a while all I could do was scream for help. my fingers began to turn purple which was frightening. All I could do was scream for help hoping someone would hear me. But thank God the plumber Tim was there on site. He dashed to the rescue so fast that he almost ran past me LOL. While talking me through the process he managed to help free my fingers. Getting your fingers stuck might not sound like much of a big deal but let me tell you It was one of the scary experiences I’ve ever had but thanks to Tim I still have my fingers. My hero…! Way to Go Tim 😃🙏🏼👍 Michelle S Services: Heating equipment repair & installation, HVAC maintenance, Installation, AC maintenance
Aug 30th, 2021