Chipotle Mexican Grill
-
1601 N State Route 50
Bourbonnais, Illinois 60914 - (815) 932-3225
- Website
Hours
Chamber Rating
-
Jason J. Orloff
They are overwhelmed at this chipotle. They run out of salsas and proteins. But the staff seems to keep up a good attitude. If you are on a road trip you might try the one just north or order for pickup. Parking: Big strip Mall. Lots of parking. Kid-friendliness: There's outdoor dining also. Perfect for the kids. Free refills are also a kid pleaser. There's giant quesadillas and a special kids meal that my boys loved!
Apr 11th, 2024 -
Alexis C.
NO VEGGIES, NO BURRITO SHELLS, CHARGING $3.50 for a small queso. Its 8:00pm Im pretty sure they closed at 10PM. Why am I charged full prices for veggie tacos when theres no fajita vegetables. While an employee was wrapping my food another employee is standing right there showing off her Dunkin drink. Chipotle has really gone down. Needs a revamped its embarrassing. I do not remember chipotle being this horrible.
Apr 9th, 2024 -
Laurie Schweigert
Restaurant was out of critical items. No steak, corn salsa, mild salsa. Very small amounts of cheese and lettuce was given to us. And we got the last bag of chips.
Apr 8th, 2024 -
John Friddle
My favorite!
Apr 6th, 2024 -
Brian C. Cann
The last 8 times I have ordered through their app, I have had the wrong order or missing items. They never tell me that items are missing, so until I started asking at the store, theyre just hoping people will be okay with it. Yesterday I was in there, and while I waited, no less than 10 people had incorrect orders. Terrible. How can you run out staple ingredients over and over again without alerting the company that there is a major problem to fix? I would avoid this location completely. *I will add this, since Im unable to respond to the companys response. I have contacted the organization directly after each instance. They give refunds, free drink orders, BOGO offers. But they never mention specific steps to solve the problem. And they are not interested in collecting the right information to pass along in order to solve the problem. Why bother with a BOGO if the orders will just be missing items again?
Apr 6th, 2024
Contact Info
- (815) 932-3225
- (815) 932-3269
- [email protected]
- Website
Services
- Dot Com Search
- Online Orders
- Web and Mobile Delivery
- Gift Cards
- Credit Cards
Questions & Answers
Q What is the phone number for Chipotle Mexican Grill?
A The phone number for Chipotle Mexican Grill is: (815) 932-3225.
Q Where is Chipotle Mexican Grill located?
A Chipotle Mexican Grill is located at 1601 N State Route 50, Bourbonnais, Illinois 60914
Q What is the internet address for Chipotle Mexican Grill?
A The website (URL) for Chipotle Mexican Grill is: https://locations.chipotle.com/il/bourbonnais/1601-n-state-route-50?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings
Q How big is Chipotle Mexican Grill?
A Chipotle Mexican Grill employs approximately 20+ people.
Q What days are Chipotle Mexican Grill open?
A Chipotle Mexican Grill is open:
Friday: 10:45 AM - 10:00 PM
Saturday: 10:45 AM - 10:00 PM
Sunday: 10:45 AM - 10:00 PM
Monday: 10:45 AM - 10:00 PM
Tuesday: 10:45 AM - 10:00 PM
Wednesday: 10:45 AM - 10:00 PM
Thursday: 10:45 AM - 10:00 PM
Q How is Chipotle Mexican Grill rated?
A Chipotle Mexican Grill has a 3.9 Star Rating from 450 reviewers.
Hours
-
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Ratings and Reviews
Chipotle Mexican Grill
Overall Rating
Overall Rating
( 450 Reviews )Jason J. Orloff on Google
They are overwhelmed at this chipotle. They run out of salsas and proteins. But the staff seems to keep up a good attitude. If you are on a road trip you might try the one just north or order for pickup.
Parking: Big strip Mall. Lots of parking.
Kid-friendliness: There's outdoor dining also. Perfect for the kids. Free refills are also a kid pleaser. There's giant quesadillas and a special kids meal that my boys loved!
Alexis C. on Google
NO VEGGIES, NO BURRITO SHELLS, CHARGING $3.50 for a small queso. Its 8:00pm Im pretty sure they closed at 10PM. Why am I charged full prices for veggie tacos when theres no fajita vegetables. While an employee was wrapping my food another employee is standing right there showing off her Dunkin drink. Chipotle has really gone down. Needs a revamped its embarrassing. I do not remember chipotle being this horrible.
Laurie Schweigert on Google
Restaurant was out of critical items. No steak, corn salsa, mild salsa. Very small amounts of cheese and lettuce was given to us. And we got the last bag of chips.
John Friddle on Google
My favorite!
Brian C. Cann on Google
The last 8 times I have ordered through their app, I have had the wrong order or missing items. They never tell me that items are missing, so until I started asking at the store, theyre just hoping people will be okay with it. Yesterday I was in there, and while I waited, no less than 10 people had incorrect orders. Terrible. How can you run out staple ingredients over and over again without alerting the company that there is a major problem to fix? I would avoid this location completely.
*I will add this, since Im unable to respond to the companys response. I have contacted the organization directly after each instance. They give refunds, free drink orders, BOGO offers. But they never mention specific steps to solve the problem. And they are not interested in collecting the right information to pass along in order to solve the problem. Why bother with a BOGO if the orders will just be missing items again?
Overall Rating
Overall Rating
( 450 Reviews )Write a Review
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