FCA Floor Covering Associates of Kankakee

Very prompt service. Easy to work with.
Jan 26th, 2024

Jan 26th, 2024

Great place with tons of flooring choices and an expert sales staff! Ask for Pat, he's fantastic!
Jan 18th, 2024

Sep 18th, 2023

Great selection of tile (we love the design aspect of our finished bathroom). Attentive sales people before the sale. Cautions/Reasons for not providing 5 stars: 1) Be sure you work closely with your installer to verify tile/grout quantities rather than relying on store estimates. It was not made clear/pointed out during purchase that returns of unused tile are generally unaccepted and we ended up with enough left over to remodal another small bathroom. 2) Additional gotcha for us was that tile selected for our accent border in the shower was significantly thicker than the rest of the tile so install cost was significantly more. Not knowing enough to ask about this, I would have hoped the sales people would have advised us of this. We again tried to return the tile when we found out the problem but were denied. 3) While I know no one enjoys responding to deny a request radio silence gives the appearance that a request is being ignored and makes a person wonder if the manufacturer was contacted or the store front just doesn't want to deal with a return. A response without hounding would be nice and go a long way.
Jul 31st, 2023