Men's Wearhouse

our sons suite fit him perfectly, Thanks to Men's Wearhouse! what a fantastic experience! We will definitely be going there again with our youngest ( his shirt did not come from there and this is the smallest size we could find and it was still to big)
Mar 2nd, 2024

Feb 24th, 2024

We looked at suits online before we came in, and then went in to the store to find out the next steps. The selection in store was much more limited, but we hoped theyd be able to order something for us. The guy who approached us asked what we were looking for, I said green tweed, and he said we dont have that. It was so weird, he clearly didnt want to talk, so we just left and we will probably try a mens wear house in Champaign or Peoria.
Feb 19th, 2024

They always have their act together at this location. Very good service!
Feb 2nd, 2024

I visited the Bloomington store twice this month, buying a suit jacket and matching pants on separate occasions. The first visit was exceptional, with the associate meeting my needs professionally and in a friendly manner. However, my second visit, handled by a manager, was disappointing due to several factors. Despite bringing this up to them in the store, I felt the issue wasn't adequately addressed, prompting me to share my experience in this review. Upon entering the store, I was not immediately greeted and had to approach a staff member for assistance. When I mentioned I needed matching pants for the suit, instead of taking precise measurements with the measuring tape the associate I was now working with had in their hand, I was asked for my waist size. Not knowing my size, I found it inconvenient to guess. Its crucial to emphasize the importance of accurate measurements, having sold suits myself in the past. After trying on multiple pairs, I couldn't find the size I needed in stock, but was assured it would be shipped to me directly. However, when I inquired about the inseam measurement, the manager mentioned they didn't "think" alterations would be necessary for the pants. Once again, I stress the significance of precise measurements, which the store failed to provide. Throughout my interaction with the manager, their attention was diverted to another customer in conversation while I stood there, resulting in a rushed exchange between us. At checkout, when I again asked about the inseam, I received a vague response indicating the pants should be fine. Additionally, I learned the pants would require pressing before wearing, with no offer made for final fitting or pressing at the store. This left me feeling responsible for any adjustments needed upon receiving the pants in the mail. Only after expressing my dissatisfaction did the manager offer to have the pants shipped to the store. Despite spending close to $500 on the suit, the inconsistent service received has significantly impacted my perception of Mens Wearhouse. Whether spending $50 or $500, the quality of service should remain consistent. As a result, I'm hesitant to return to or recommend Mens Wearhouse to others in need of apparel.
Jan 29th, 2024