Hy-Vee Floral

Flowers sent to a visitation were embarrassing! HyVee floral get out of the floral business you are not qualified!!!!
May 14th, 2023

I have been a loyal customer for years! The lady that I have always talked with was absolutely amazing. She would make the flower bouquets or wrist corsages to match my daughters dance costumes or her homecoming dresses. I went in there today to place and order for 2 corsages and the gentleman working in the florist department was very rude to say the least. He said all he had was red roses or white roses and daisies for corsages. I said I just wanted flowers that matched my daughters prom dress and her friends prom dress. He said nope those are your only options. He said its Mothers Day weekend. I said yes I know that, I dont need them until the 14th of May. He said nope sorry those are your only options. I have spent a lot of money here for my daughters spring recital flowers, nutcracker flowers, homecoming flowers, and prom flowers! I have also recommended Hy-Vee to other dance moms as well! You have lost my business! I have decided to take my business elsewhere!
Apr 9th, 2022

Mar 25th, 2022

I live in Texas and I have been ordering flowers from Hy-Vee for a few years whenever I want to give flowers to my mom and grandma. They always go above and beyond what I expect. My mom and Grandma always love them and the pictures they send me are always of amazing bouquets. I will continue to buy flowers from Hy-Vee and I definitely recommend them.
Dec 31st, 2019

Ordered balloons yesterday was quoted $17. I asked my husband to pick them up on his way to the party that was out of town. He was charged $29. He told them that was not the correct amount and they said we misquoted you. He couldnt reach me ...so he paid and took them so he could get to the party on time. Once I saw the arrangements I realized they reversed the number and type of balloons. I called them and explained the situation. They said to bring the receipt in and they would adjust the $10.00 difference for the two balloons. They were very polite. My husband went back into the store today and the floral manager was less than professional and asked him to bring the balloons back. ???!!! The balloons were used yesterday and tied to directional signs in a rural area. He spoke with a another manager who quickly rectified the situation and apologized. It was a simple mix up that the floral manager could have easily resolved without insinuating that we were tying to scam them.
Apr 6th, 2018