Bright Brain

Hi Vladimir. Thank you for your limited review. Unfortunately, no specific information was included about your order, order number, products, or specific concerns about your purchase. We have thousands of 5 star reviews across ebay, Google, Walmart, TrustPilot, our website, and more. Customer service is very important to us and is reflected by our Customer Satisfaction rate being consistently over 99%If you have a specific question we can assist with, please contact us directly at www.brightbrain.com/contact.Thank you again!

Hi Rosanne,Thank you for your purchase and for taking the time to share your feedback. We understand the frustration that comes with any delay in receiving an order and sincerely apologize for any inconvenience this may have caused. We're pleased to confirm that your order was processed and shipped within an hour of placement, demonstrating our commitment to quick service.Our records show that upon receiving your help desk ticket 6 days after the order was placed, our team responded in less than 14 minutes, ensuring that you were promptly informed about the status of your order. The help desk ticket we received inquired only about the USPS shipping delay and did not include any requests for a refund or cancellation.Our response acknowledged that your package experienced an unforeseen delay while in transit with USPS. Please know that we took immediate action by requesting a location search for your package, which was successful, and your package was delivered shortly thereafter. While the USPS delay was beyond our control, we understand the impact it had on your experience.As a token of our appreciation for your understanding, we credited your account with 250 reward points and refunded any shipping costs associated with your order. Our aim is to ensure not only that you receive your orders promptly, but also that any issues along the way are addressed to your satisfaction.Your feedback is invaluable to us as it helps us to improve our services and customer experience. We hope to have the opportunity to serve you again in the future and exceed your expectations. If there’s anything more we can do for you, please don't hesitate to reach out to our customer support team via the website help desk.

Thank you so much for your review, Alexandra! We love hearing from satisfied customers and will pass along your feedback about the pill quantities!

Thank you so much for your review, Christopher! We love hearing from satisfied customers!

Thank you so much for your review, Constantin! We are glad to hear your wife loves it. Don't forget to check out our bundle discounts, so you can get some nootropics for yourself too!