Dugger Pools
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332 West Bethalto Drive
Bethalto, Illinois 62010 - (618) 377-8236
Hours
Chamber Rating
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Christina Davis
Ladies in the office are great. Not sure why a pool company can't work on ANY of my equipment, but that's not the worst part, they wasted a lot of my time. Didn't tell me when they came out in the fall that they couldn't work on my equipment, even after I sent pictures and a guy came out to look at it. The guy told me a plan of what he could do and suggested I call back in the spring to schedule it. He came back in the spring, went as far as disconnecting some pipes from the filter to look at it, said he would need to order a part. Put it back together improperly (it had a new leak that wasn't there before), and then proceeded to not follow up or anything. So we waited almost a month before contacting them to see if the part was ordered and if they were coming back, at which point they finally said it would be best if we found someone else because they don't work on our type of filter.... So left us with another thing to repair. Had they been honest, we could have found someone else a long time ago. I don't appreciate being told he would order a part and then completely ghosted.
May 6th, 2024 -
steve mobley
Love this place they are so friendly and helpful
Jul 23rd, 2023 -
Kevin Jaklevic
Jul 22nd, 2023 -
Phillip Shipley
Way over priced for the same service you can get from their competitors.
Oct 15th, 2022 -
MTGMagicIsFun
Always a great experience. A lot of years of knowledge in this place.
Aug 25th, 2022
About
Dugger Pools
Dugger Swimming Pools & Supplies, Inc. in Bethalto, IL has proudly served the greater St. Louis, MO, metro and surrounding areas for more than 50 years. Our skilled, experienced staff of technicians provides the timely, courteous service you expect and deserve. Your satisfaction is our #1 priority! Our full line of swimming pool services includes: Pool covers- solid, Mesh Safety, Solar In-ground pool openings and closing Pool installation and repair Spa installation and repair Sauna installation and repair Salt chlorine generator installation and repair In-ground liner installation and repair In-ground pool rehabilitation Dugger Swimming Pools & Supplies also offers new grill installation to add that perfect touch to your new pool deck or patio. We serve both residential and commercial customers and can provide a wide array of innovative ideas to create a truly unique look and add aesthetic value to your property. Call Dugger Swimming Pools & Supplies to get started or visit our website for more information!
Contact Info
- (618) 377-8236
- [email protected]
Questions & Answers
Q What is the phone number for Dugger Pools?
A The phone number for Dugger Pools is: (618) 377-8236.
Q Where is Dugger Pools located?
A Dugger Pools is located at 332 West Bethalto Drive, Bethalto, Illinois 62010
Q What days are Dugger Pools open?
A Dugger Pools is open:
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 2:00 PM
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Q How is Dugger Pools rated?
A Dugger Pools has a 3.9 Star Rating from 52 reviewers.
Hours
Ratings and Reviews
Dugger Pools
Overall Rating
Overall Rating
( 52 Reviews )Christina Davis on Google
Ladies in the office are great. Not sure why a pool company can't work on ANY of my equipment, but that's not the worst part, they wasted a lot of my time. Didn't tell me when they came out in the fall that they couldn't work on my equipment, even after I sent pictures and a guy came out to look at it. The guy told me a plan of what he could do and suggested I call back in the spring to schedule it. He came back in the spring, went as far as disconnecting some pipes from the filter to look at it, said he would need to order a part. Put it back together improperly (it had a new leak that wasn't there before), and then proceeded to not follow up or anything. So we waited almost a month before contacting them to see if the part was ordered and if they were coming back, at which point they finally said it would be best if we found someone else because they don't work on our type of filter.... So left us with another thing to repair. Had they been honest, we could have found someone else a long time ago. I don't appreciate being told he would order a part and then completely ghosted.
steve mobley on Google
Love this place they are so friendly and helpful
Kevin Jaklevic on Google
Phillip Shipley on Google
Way over priced for the same service you can get from their competitors.
MTGMagicIsFun on Google
Always a great experience. A lot of years of knowledge in this place.