Roto-Rooter Plumbing & Water Cleanup

Charles Leath _{on Google}

Apr 5th, 2024

Root rooter came out and cleaned my main drain in house and more cleaning from backyard access point. They quickly did this and were professional. They also a potential issue of standing water in between house and backyard sewer line access. It turned out when the camera was put in at the backyard access that standing water was seen. Root rooter was company put in new pvc in my house back in 2012.

Jato Dawg13 _{on Google}

Apr 5th, 2024

I was asked to do a review so I shall for the wonderful job and experience that I have gotten yet again with Roto-Rooter! Dustin was the technician that was great upon arrival with the four dogs that were under my care, he didn't freak out and was very good and cooperative with me when he was doing his job. I told him the situation and location of my problem (washer pipe drain kept overflowing). He listened to me and started problem solving step by step. He explained everything that he was doing and what the problem might be. Found out that the kitchen drain line next to it was having stuff clogged which clogged the drain line. The whole process took about an hour in all to get done, but it didn't even seem like it. To be honest it felt more like the guys hanging out, helping a buddy out, talking, and making sure the job was done thoroughly. The only thing missing was not having a few brews while doing it with some burgers and dogs going on the grill while we give each other some trouble. If you want great customer service, solutions, and future prevention, definitely go with Roto-Rooter and request Dustin and be amazed!

Greta Watts _{on Google}

Apr 4th, 2024

Hassan was very knowledgeable and patient.I have an ongoing sewer drain that backs up when it rains. The companys online scheduling was easy. I received prompt service between the hours I requested. Hassan explained things thoroughly and even let me view the camera while he was working, to see for myself and he explained what we were looking at which helped me (as a woman) to know what the problems were. He gave suggestions to help us in the future and his demeanor was very professional, respectable, and courteous. The prices are so high (4 stars) but it helps to have someone to take time with customers instead of just coming out and acting like they do not want to do the job. Roto Rooter is high$$$ -but the customer service that we have received (5 stars) keeps us calling back and it is the main reason why we use them. Hassan did not disappoint with the great customer service

Stephen Kashycke _{on Google}

Apr 4th, 2024

Made an appointment online and had them out to my house within 2 days to hydro jet my gutter drain lines that were backed up due to heavy rain. Hasan was fantastic and had both my lines cleared within 30-45 minutes. Highly recommended!