Walmart Vision & Glasses

Went in on Wednesday to pick frames and order glasses, they were ready by Saturday with a perfect prescription. Lily was especially very helpful and accommodating with the entire process. Definitely would recommend this locations eye care center thanks to her!
Mar 8th, 2024

This place sucks said my glasses would be done the 30th came said its gonna take another week got a call a week later they couldnt make them to come get a refund came to get a refund they couldnt figure out how to get my money back
Nov 4th, 2023

have been going to Batavia Walmart for many years now and have gotten my glasses here as well they are all very courteous ,always have a smile and ready to help. wish i could say the same for when you call the main number and need to talk to customer service or an associate. it is IMPOSSIBLE. IT CANNOT HAPPEN. THEY WILL NOT ANSWER NO MATTER HOW MANY TIMES YOU CALL OR LET IT RING THEY SIMPLY HANG UP. THE PHARMACY TOLD US THE SAMWE THING THAT PEOPLE CALL THEM TO TRY AND HELP THEM GET THROUGH. THIS IS SAD THAT WE HAVE TO BOTHER THE PHARMACY WHEN ANOTHER DEPT. IS BEING SO UNPROFESSIONAL. I GO TO ANOTHE WALMART NOW BECAUSE THE ARE MULTITASKERS AND DO A TERRIFIC JOB OF ANSWERING THE PHONE WHILE HANDLING RETURNS AS WELL/ MAYBE THE MGR OF BATAVIA COULD HELP THEM LEARN HOW TO DO THIS AS WELL. THEN EVERYONE WOULD WOULD WEAR A SMILE AS WELL.
Mar 9th, 2021

Oct 3rd, 2020

Very UNPROFESSIONAL RUDE UNORGANIZED They had me and my father take 2 trips and NEVER booked my appointment after confirming a time. They assured me they took my father's insurance card and when we arrived they had us wait to tell us they do not take our insurance.
Jul 7th, 2020