Perfect Home Services

First experience for HVAC was great, multiple visits to solve the issue but trial and error was expected when identifying the source of the problem. Couldnt be happier. Second experience was for plumbing and unacceptable. Had a leak develop in my ceiling, made an appointment to have it looked at sometime after 11AM. They confirmed same day and then at 5PM called and said they couldnt make it with no availability until Monday, while Ill be out of town. Waiting around all day only to have them cancel last minute without next day rescheduling and leaving me no hope of finding someone to come out today before the weekend. Not the kind of dependability you want in a plumbing service.
Feb 23rd, 2023

I have read the reviews of past customers who have suffered and I have experienced the same. I should've checked their reviews but I got routed to this business via some online sponsored ad. Please stay away from this company. They provide outrageous quotes that will guarantee of causing you a mini aneurism. For a part that is $40 (with tax), this guy gave me a quote of $400 to replace (not new installation that requires skilled labor). Their VIP program would give me a discount of $100 but will be forced to pay $15 per month. But I have to go with them and replace (again REPLACE not new installation) the entire sump pump that he quoted me for more than four grand. He wasted my time and forced me to pay $49 for coming down. This is a professional scam and please save your time (and money) and find someone else. Service: Sump pump repair
Feb 24th, 2023

Martin and Mo were excellent....very nice guys. Very knowledgeable and explained everything completely. I felt very comfortable having them in our house. Only complaint we have is that your prices for parts needed are way overpriced!! Services: Water heater repair, A/C system maintenance
Feb 23rd, 2023

BUYER BEWARE We inquired with Perfect Home Solutions due to the smell of natural gas near our furnace. A technician came out very shortly after our call and immediately told us a list of "problems" that our furnace "had". He would not talk to us about repairing our furnace, the only option was to completely replace it. He asked if we were feeling alright that we could have carbon monoxide poisoning and told us that it was a fire hazard, which completely scared us. Shortly after their finance person arrived where he spent over an hour walking around our entire house measuring all the windows and room size of each room. The first technician gave us no warning that he would be going through every room in the house. AFTER OVER AN HOUR of walking through our house he started talking about pricing and quoted us an outrageous price. When we started to ask questions he got very defensive and essentially told us that we need to make a decision. He told us that we didn't need to inquire anywhere else or talk with our parents that if we needed to talk to someone that he could call his Mom....RUDE. He basically tried bullying us into a new furnace for the next 20 minutes. BUYER BEWARE, this was one of the worst experiences that I have had. I felt he was trying to take advantage and that they were trying to scare my husband and I into this. FYI, our furnace was regulated/repaired the following day and we were informed a new furnace was not needed at this time. DON'T LET THIS TERRIBLE COMPANY BULLY YOU! & DON'T LET THE REVIEWS FOOL YOU.
Feb 22nd, 2023

Highly recommend this company. Technician Mike Cerv did a tremendous job fixing my furnace. He was very professional and courteous. Thank you Mike. Services: HVAC duct & vent cleaning, Repair HVAC, HVAC system repair
Feb 21st, 2023