Atomatic Mechanical Services

Super unprofessional. One of thier drivers cut off 3 lanes of traffic, flipped the bird to everyone he cut off and while cussing at the people behind him took off a parked cars mirror and then sped off
Mar 10th, 2024

It was an absolute pleasure to work with Atomatic. From the woman who called me to set up the timing of the service call, through completion of the repair we were impressed with how friendly, knowledgable and helpful everyone from Atomatic was. The service technician Adam came out and was impressively helpful. He not only resolved the problem, but did some on-the-fly education so that if the problem arises in the future I dont shut the power off to the furnace while trying to reset it and making it impossible- to see the trouble codelike I might have done this time. He worked quickly in the face of interruption as he patiently answered loads of questions from me initially and then (no doubt very similar questions) from wife after I left to go to a meeting. He cleaned and tested our furnace, was candid about how old the system was and what needed to be dealt with immediately and the longer term prognosis for the furnace. At no point did I get the feeling I was being upsold like one gets with some businesses where you as a customer lack technical knowledge. When he was finished he left the space cleaner than he found it. On his way out he made sure that we had his contact information in the event it failed again in the night. My expectations were thoroughly exceeded. I think emergency call and I expect someone to arrive late and to at-best hurriedly fix the issue while dumping my wallet into their tool bag while telling me the whole things needs to be replaced and I need to get a bushel basket of cash, maybe two just in case. All in all I appreciated their help!
Jan 26th, 2024

Let me start by complimenting the service staff, Salvador. He was awesome, knowledgeable, punctual and diligent. No complaints about the service I received. My issue was the office staff. I was contacted for payments during (9-5) my work hours and I wasn't able to get to the phone quickly enough. So I would call back to the number given and would go to the voice-mail. Finally spoke CLAIRE GOLON who was very professional and was nice enough to e mail me an invoice..Then went on a calling spree again voice-mails to her direct line and the company financial department. Finally was able to take call from MARY who proceeded to accuse me of ducking her calls and my payment. I was offended, felt miniscule on the phone. Never again.. never them..
Dec 3rd, 2023

Great service! Ive been their customer for over a year now. Anytime I had AC issues in some of my rental properties Automatic sent a technician asap. I highly recommend their services!
Nov 23rd, 2023

Best HVAC company in Chicagoland area
Nov 7th, 2023