TOTAL Collision & PDR Hail Repair

I would give them 5 stars but they suggested I use Hertz in Palatine on E Dundee Rd. Thats the worst rental car location Ive ever dealt with. No one should go to that location
Jun 2nd, 2023

Jun 1st, 2023

May 31st, 2023

I recently experienced my first car accident, and it was a stressful experience. However, the repair process was made much easier thanks to the fantastic service provided by Ivan and the team at Total Collision. From start to finish, Ivan was there to answer any questions I had and provided excellent communication throughout the entire process. I was thrilled with the outcome of the repair - my cars door looked as good as new! The quality of the work done was truly outstanding, and I couldn't have been happier with the results. Ivan's attention to detail and commitment to ensuring that I was satisfied with the repair was truly appreciated. Overall, I would highly recommend Total Collision for anyone in need of collision repair services. The team provided top-notch service, and Ivan went above and beyond to ensure that my experience was as stress-free as possible. Thank you again for all of your help!
May 24th, 2023

I recently had the pleasure of visiting Total Collision where we met Ivan and I must say, I was thoroughly impressed. From start to finish, the experience was nothing short of exceptional. When I first arrived, Ivan greeted me with a warm smile and took the time to listen to my concerns about my car. He was very attentive and made sure to address all of my questions before giving me a quote. What really stood out to me was his honesty and transparency throughout the entire process. He provided me with a detailed breakdown of the work that needed to be done and even showed me pictures of the damage. The repair work itself was done quickly and efficiently, with great attention to detail. When I picked up my car, it looked as good as new. Ivan even went the extra mile and cleaned my car both inside and out, leaving it spotless. What I appreciated most about Ivan and his team was their commitment to customer satisfaction. They took the time to ensure that I was happy with the repairs and even followed up with me a few days later to make sure everything was still running smoothly. Overall, I would highly recommend this auto body repair shop managed by Ivan to anyone in need of car repairs. The exceptional service, attention to detail, and commitment to customer satisfaction make this shop stand out from the rest. Thanks again to Ivan and his team for a job well done! Service: Body & Trim
May 15th, 2023