Chamber of Commerce

      Queens Auto Services

      ( 160 Reviews )

      Queens Auto Services
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      Hours

      Thursday:
      8:00 AM - 6:30 PM
      Friday:
      8:00 AM - 6:30 PM
      Saturday:
      8:00 AM - 5:00 PM
      Sunday:
      Closed
      Monday:
      8:00 AM - 6:30 PM
      Tuesday:
      8:00 AM - 6:30 PM
      Wednesday:
      8:00 AM - 6:30 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.3 - (160 reviews)
      120
      13
      3
      2
      22
      Read Our 160 Reviews

      Chamber Rating

      4.3 - (160 reviews)
      120
      13
      3
      2
      22
      › ‹
      • Antonio Mendez

        They charged me 10 dollars just to put air in the tires, I paid it but it was exaggerated
        Jan 21st, 2024

      • ziggy G

        This Place is awesome! I got all my 4 tires for my charger at a good price. These people have very good service. this place looks small but it gives a very good impression. I recommend this place 100%
        Dec 22nd, 2023

      • Jorge franzua

        Good and fast service
        Dec 22nd, 2023

      • Odartei Cruickshank

        If there was a zero rating, I would have given this review. Queens used to be a good mechanic. I have been going there for years but there seems to be some sort of ownership change or perhaps the original Queens don't have time for the business at Algonquin anymore. I will not recommend anyone to go there for any work other than tire change. I took my vehicle there and they couldn't diagnose the issue properly. They recommended work that didn't solve the problem and charged for it and on top of it they caused issues that didn't exist when I took my vehicle there. Never again! You take your vehicle there at your own risk and cost.
        Dec 15th, 2023

      • Raquel Martinez

        Horrible and do not diagnose the real issue first before performing a service , was stuck paying 2x because they told my back brakes bad but that did not fix my break problem, left wires disconnected on my abs and a replacement bolt on my hood.
        Dec 2nd, 2023

      Read Our 160 Reviews

      About
      Queens Auto Services

      Queens Auto Services is located at 2401 E Algonquin Rd in Algonquin, Illinois 60102. Queens Auto Services can be contacted via phone at 847-844-1700 for pricing, hours and directions.

      Contact Info

      •   847-844-1700

      Questions & Answers

      Q What is the phone number for Queens Auto Services?

      A The phone number for Queens Auto Services is: 847-844-1700.

      Q Where is Queens Auto Services located?

      A Queens Auto Services is located at 2401 E Algonquin Rd, Algonquin, IL 60102

      Q What is the internet address for Queens Auto Services?

      A The website (URL) for Queens Auto Services is: https://queensautoservices.com/

      Q What days are Queens Auto Services open?

      A Queens Auto Services is open:
      Thursday: 8:00 AM - 6:30 PM
      Friday: 8:00 AM - 6:30 PM
      Saturday: 8:00 AM - 5:00 PM
      Sunday: Closed
      Monday: 8:00 AM - 6:30 PM
      Tuesday: 8:00 AM - 6:30 PM
      Wednesday: 8:00 AM - 6:30 PM

      Q How is Queens Auto Services rated?

      A Queens Auto Services has a 4.3 Star Rating from 160 reviewers.

      Hours

      Thursday:
      8:00 AM - 6:30 PM
      Friday:
      8:00 AM - 6:30 PM
      Saturday:
      8:00 AM - 5:00 PM
      Sunday:
      Closed
      Monday:
      8:00 AM - 6:30 PM
      Tuesday:
      8:00 AM - 6:30 PM
      Wednesday:
      8:00 AM - 6:30 PM

      Related Categories

      Ratings and Reviews
      Queens Auto Services

      Overall Rating

      Overall Rating
      ( 160 Reviews )
      120
      13
      3
      2
      22
      Write a Review

      Antonio Mendez on Google

      image They charged me 10 dollars just to put air in the tires, I paid it but it was exaggerated

      Business Response on Google Apr 11th, 2024
      We are sorry to hear that your experience in Queens was not satisfactory. We understand your concerns regarding cost and recognize that $10 may seem excessive for this service. We will review our prices and consider a fairer rate for future customers.
      Plus, our staff was stressed that day. We understand that a friendly and professional environment is important to providing excellent customer service. We will do our best to improve our customers' experience in the future, even on cold days.
      We appreciate your feedback, as it helps us identify areas for improvement. We hope you will give us another opportunity to serve you better in the future.

      ziggy G on Google

      image This Place is awesome! I got all my 4 tires for my charger at a good price. These people have very good service. this place looks small but it gives a very good impression. I recommend this place 100%

      Business Response on Google Dec 26th, 2023
      Hi Ziggy,Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a great experience at Queens Auto Services, especially with the purchase and service of your Charger's tires. It's great to know that our efforts left a good impression.We're grateful for your recommendation and truly appreciate your support. Looking forward to serving you again in the future!All the best,Queens Auto Services

      Jorge franzua on Google

      image Good and fast service

      Business Response on Google Dec 13th, 2023
      Thank you so much for taking the time to leave us a 5 star review! We are thrilled to hear that you had such a positive experience at Queens Auto. We pride ourselves on our honesty, expertise and commitment to customer satisfaction.Reviews like yours mean so much to our small business. Thanks again for the kind words. We look forward to serving you again in the future!Sincerely,Queens Auto Services

      Odartei Cruickshank on Google

      image If there was a zero rating, I would have given this review. Queens used to be a good mechanic. I have been going there for years but there seems to be some sort of ownership change or perhaps the original Queens don't have time for the business at Algonquin anymore. I will not recommend anyone to go there for any work other than tire change. I took my vehicle there and they couldn't diagnose the issue properly. They recommended work that didn't solve the problem and charged for it and on top of it they caused issues that didn't exist when I took my vehicle there. Never again! You take your vehicle there at your own risk and cost.

      Business Response on Google Jan 7th, 2024
      Dear Odartei,We appreciate you taking the time to leave a review, even though it was only 1 star. Your feedback provides an opportunity for us to improve. We are very sorry to hear that your experience at our shop did not meet your expectations.At Queens Auto, our top priority is providing excellent service and repairs to our customers. Clearly we fell short in your case. Please know that customer satisfaction means everything to us. We have taken the necessary steps to improve our service.Thank you again for the feedback. We promise to do better next time.Sincerely,Queens Auto Services

      Raquel Martinez on Google

      image Horrible and do not diagnose the real issue first before performing a service , was stuck paying 2x because they told my back brakes bad but that did not fix my break problem, left wires disconnected on my abs and a replacement bolt on my hood.

      Business Response on Google Dec 17th, 2023
      Dear Raquel,Thank you for taking the time to leave a review of Queens Auto, even though we understand you were not satisfied with your experience. We take feedback very seriously, as it helps us improve. We are very sorry to hear that we did not meet your expectations.At Queens Auto, our top priority is providing excellent service and repairs to our customers. Clearly we fell short in your case. Please know that customer satisfaction means everything to us. We have taken the necessary steps to improve our service.Thank you again for the feedback. We promise to do better next time.Sincerely,Queens Auto Services
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      Overall Rating

      Overall Rating
      ( 160 Reviews )
      120
      13
      3
      2
      22

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