Bank of America (with Drive-thru ATM)

I recently had the pleasure of visiting the Bank of America branch in Lake in the Hills, and I am compelled to express my gratitude for the exceptional service provided by Karen Barone. Upon my visit, I sought assistance with opening an account, and Karen went above and beyond to ensure a smooth and efficient process. Karen's professionalism was evident from the moment I entered the branch. She greeted me warmly and attentively listened to my needs and preferences. Her knowledge of the account options available and her ability to explain them clearly made me feel confident in my decision-making process. Throughout the account opening process, Karen demonstrated a high level of expertise and attention to detail. Thanks to Karen's assistance, I left the Bank of America branch feeling confident and satisfied with my banking experience. I highly recommend this branch to anyone seeking a superior banking experience.
Mar 14th, 2024

I had to leave a review. I had stopped at several branches to get assistance to my business account. No-one seemed to help. But at this branch, Sidra Ahmad did her best to be able to help me. She explained me the whole process perfectly. Left me with out any questions. Very informative and helpful person. 5 star goes to Sidra Ahmad.
Jan 17th, 2024

Fast, works, convenient. Inside there is a very beautiful department with friendly employees who are ready to help with any question.
Oct 17th, 2023

Aug 29th, 2023

I went for opening my bank account today, my experience with Sidra Ahmed at Bank of America was pretty good. Her warmth, expertise, and personalized service have set a new standard for what I expect from my bank. She truly embodies what a customer-centric approach should be. Keep up the good work lady
Aug 9th, 2023